Cinemark River Hills Mall Movies 8

Reviews

• RD

  Rosa Damron

  3 days ago
  5.0
  The workers there are truly amazing and very friendly i can't wait to go back there again i had an amazing time and oh it was super clean if u never been u should go o highly recommend it
• DD

  Dakota Davison

  Jul 3, 2026
  5.0
  Good movie comfortable seating great customer service overall amazing experience would recommend friends and family tickets weren't expensive
• JS

  Jared Shouts

  Jun 28, 2026
  2.0
  Everything outside of the humans working there is great. Seating great, movie experience great. The people working at the theater have never had a job outside of this and I would say are barely functional but if you say serving the 2 customers waiting the least amount of time in 20 when there emin is functional then they are. I watched 6 employees serve 0 customers in line for concessions over 10 min. Stood at the counter for over 20 min to pay $30 for Reese's piece and nerds, then an employee at another register decides to break the tension and serve someone at another register he asks me if someone has helped me. I say no there was someone here before but walked away as I approached and hasn't come back. Says that was his manager she must have been called somewhere else. He then serves the person im front of him then the next one in line and doesn't address me any further. I don't leave reviews literally ever but any employee employed by Cinemark in Mankato from 6:40-7:00 pm 6/27 should be fired and prosecuted for time theft.
• AG

  Anna Grabowski

  Jun 27, 2026
  5.0
  Management is great here. We had an issue with a lady lying about where her seats were for the Toy Story 5 movie. Refused to show proof of her tickets and kept insisting she was given an unmarked ticket and told to sit wherever she likes. Management was ready to force the lady to get out of our seats but we told them she could have them so she wouldn't cause anymore problems. They gave us the refund for the previous movie tickets, profusely apologized, and topped off our popcorn. Overall, highly recommend this movie theatre.
• DC

  Dustin Cummings

  Jun 10, 2026
  5.0
  :::writing{variant="standard" id="58271"} I would like to recognize Gavin at Cinemagic 8 in River Hills Mall for providing outstanding customer service during a stressful family situation. We experienced an unexpected medical emergency that required us to leave immediately. My mother, who is an emergency room physician, was called to the hospital and we were unable to stay for our movie. During a moment when we had a lot on our minds, Gavin handled everything with professionalism, kindness, and understanding. He promptly assisted us with refunding both our movie tickets and food purchases without any issues or complications. His calm and respectful approach made a difficult situation much easier to manage, and we greatly appreciated the compassion he showed. Excellent customer service is often measured by how people respond when things don't go according to plan, and Gavin represented your theater exceptionally well. Please extend our sincere thanks and recognition for his professionalism and outstanding customer care. :::

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