Located across from Rosa Parks Circle in the heart of downtown Grand Rapids, Twisted Tap Distillery’s tasting room offers a unique twist on traditional spirits. Founded by the Hunderman family—local maple syrup producers—the tasting room showcases handcrafted cocktails made with flavor-infused maple, maple birch, and black walnut syrup. Enjoy an intimate atmosphere with knowledgeable staff, creative cocktails, and a focus on bold, natural flavors. Whether you're a local or just visiting, stop in and experience Michigan-made spirits with a twist.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.