The Roger B. Chaffee Planetarium is part of the Grand Rapids Public Museum and offers shows featuring the latest Digistar projection technology and immersive surround sound for an unbelievably rich and realistic experience. Named for Grand Rapids native, Roger B. Chaffee, who died with fellow Apollo 1 astronauts Gus Grissom and Ed White during a pre-launch test in 1967. The Planetarium was originally opened in 1994 and underwent a multi-million dollar renovation, re-opening spring 2014.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.