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Jordan Kitt's Music

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About

Piano StoreMusic StoreMusic InstructorPiano Moving ServicePiano Repair ServicePiano Tuning Service
Jordan Kitt's Music is metropolitan DC's oldest and most trusted piano retailer, and has been rated number one in America for Customer Service. Jordan Kitt's has connected more than a quarter million customers with the perfect piano since 1912, and is the exclusive area home of Yamaha pianos, the overwhelming choice of the world's most famous artists. Also choose from names like Bösendorfer, Cristofori, Roland and the area's best selection of certified used pianos, complete with a warranty. Jordan Kitt's Music offers piano sales, rentals, lessons, tuning, repair and institutional services.

Location

Jordan Kitt's Music
11726 Parklawn Dr, Rockville, MD
20852, United States

Hours

Monday10:00 AM - 5:00 PM
Tuesday10:00 AM - 5:00 PM
Wednesday10:00 AM - 5:00 PM
Thursday10:00 AM - 5:00 PM
Friday10:00 AM - 5:00 PM
Saturday10:00 AM - 5:00 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.