IPIC Theaters

Reviews

• CL

  Carolline Leite

  5 days ago
  1.0
  I have been coming in the iPic pile and rose for a long time. I am very disappointed because this place has been decrease in a few things like: dirty movie room, table to ask food doesn’t work, bathroom dirty and only 2 in service. The place is also getting old and needs maintenance. Also the Manu has change and doesn’t have many options as used to have.
• RR

  Ruth Rosado

  Aug 25, 2026
  1.0
  My partner and I came here to watch the odyssey all the way from DC just for the experience. When we get there their system was down, cool not their fault. We couldn’t watch that movie so we decided to wait for the next movie. We waited 30 mins outside. When it’s time to go watch the movie I ask for a blanket. Mind you this is part of their so called “experience” , they didn’t have any. At this point it’s just ridiculous. The reason I didn’t have one with me it’s because I knew they give you one. I always get cold in movie theaters. I asked if I could speak with the manager. The manager came and I explained what was going on. He dead looked me in the eye and said “I don’t know what you want me to do” his name is Gregory. This tickets were $42 in total. No wonder why this place is bankrupt.
• MG

  Michelle Gantt

  Aug 23, 2026
  1.0
  DO NOT WASTE YOUR MONEY OR TIME COMING TO THIS IPIC LOCATION until they completely re-evaluate their operations and fix their many issues. I wish I had read the recent reviews before purchasing my almost $60 tickets + $50 on basic movie theater finger food & 2 non alcoholic beverages. Absolutely horrible experience. Their “system is still down” which for some odd reason impacts their kitchen/menu… between the very limited menu, plastic cutlery, FILTHY bathrooms (would have taken photos but I was way too grossed out to even think about doing that), and LACK of service throughout the movie, it’s clear they are experiencing more than just an issue with the system; it’s obvious they are financially struggling and don’t have the staff to support the type of service iPic is supposed to provide. Prior to this weekend, I came to this location in Bethesda in 2022 (my first iPic experience) which was amazing! I was excited to finally return again and unfortunately was very disappointed. I’ve been to iPics in Texas and New Jersey which were great, but this location has unfortunately gone down the drain and at this point, should just CLOSE DOWN or go under new management.
• NP

  Nini Prom

  Aug 19, 2026
  5.0
  We’ve been going to iPic at Pike & Rose in North Bethesda for years, and after so many great experiences, I finally decided it was time to write a review! Every visit has been a great experience. The theater is always clean, comfortable, and welcoming, and the reclining seats are uber comfortable; they really take the movie experience to another level. 🎬🍿 The food, drinks, and service have consistently been great. One of my favorite things is that the servers bring your food and drinks right to your seat, so you can relax and enjoy the movie without having to miss a moment. 🍹🍽️ I also love the location at Pike & Rose. There’s Plenty of street parking as well as garage parking. The entire area has such a welcoming, family-friendly atmosphere, with plenty to do before or after the movie. The combination of comfortable reclining seats, great food and drinks, attentive service, and a clean, family-friendly environment makes iPic one of our favorite places to catch a movie. After all these years, we continue to have a great experience every time. Highly recommend iPic at Pike & Rose if you’re looking for a more elevated movie-theater experience in the DMV! ⭐️🎬🍿
• SS

  Sebastian6585

  Aug 17, 2026
  1.0
  I came in today, 8/17 at the Bethesda MD location to purchase a ticket for a 10:45 showing of “one night only”. There was nobody at the check-in counter. When I walked up to the podium where tickets are scanned, There was an employee and someone who appeared to be the manager. I was told I need to buy a ticket online because the systems were down. When I checked online, it said expired for the showing because it was now past 10:45. The extra time wasted by not having any signage clearly displayed and the manager’s lack of problem solving as well as not having any service members at the front desk prevented me from viewing a movie. When I told the manager that im still willing to pay for a later date ticket and order food today so that money is still made off me as the customer just so I could watch it tonight, he said that was not possible. He then ignored me, didn’t apologize and went back to what he was doing and said he couldn’t help me. From a business standpoint- why would you turn away a customer for a technical issue in such a rude way. You need to find a workaround solution that benefits the customer and the business. The movie is going to play regardless, and instead of having another seat filled and revenue made, I was turned away because he couldn’t think of any accommodation. Instead of me ordering food and the location making $50 off my visit tonight, I walked away, spent $0 there and went to a nearby theater to watch the same movie. This manager has to go if this location wants to thrive, the gross incompetence will lead to its collapse. There was an easy workaround here and I was met with horrible service. As someone who is a regular and visits this theater 5X monthly, at least $250 in monthly revenue will be lost tonight. I will never be back. It felt as if I was coming up with more logical solutions than the man who is in charge of managing the location. I will need a follow up to this complaint. Lost customers like this is the main reason why bankruptcy for the Ipic chain was filed this year, revenue will continue to decline.

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