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Cinemark at Hampshire Mall and XD

4.4
(1,182 reviews)

Business Details

367 Russell Street, Hadley, MA
01035, United States
(413) 587-4237
http://www.cinemark.com

About

Movie TheaterEvent VenueArcadeCinemark
Visit Our Cinemark Theater in Hadley, MA. Check movie times, tickets, directions, and more. Experience your movie in Cinemark XD! Buy Tickets Online Now!

Details

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Location

Cinemark at Hampshire Mall and XD
367 Russell Street, Hadley, MA
01035, United States

Reviews

4.4
1,182 reviews
5 stars
709
4 stars
324
3 stars
94
2 stars
22
1 star
33
  • CC
    Christopher
    Oct 8, 2026
    2.0
    I left Other Mommy today because the volume was so low I couldn't hear it. Asked the manager to turn it up—she did, but not enough. When I went back, she condescendingly told me "that's the volume of a movie," as if I don't know what a movie sounds like. I got a refund and tried a different movie in the same theater. Same problem—volume so low it was unwatchable. After leaving two theaters, the manager's parting words were, "Well, I hope you enjoy your movie at home." That's exactly the problem—people aren't coming back to theaters when this is the experience. Two movies ruined. A dismissive manager. I won't be returning.
  • TC
    Trinity Calinescu
    Oct 1, 2026
    5.0
    Undoubtedly the friendliest staff and most cozy cinema spot I've ever been to. I'm a regular, and they are always so nice and happy to see me come back. 2026 has been such a good year for movies. Gotta love it!!!
  • BB
    BillyD
    Sep 20, 2026
    5.0
    The theater was well maintained, staff was super kind, and student discounts are available nothing to complain about
  • BB
    BunnySMG
    Sep 16, 2026
    5.0
    This is my go to theater because it's right off of the bike path, allowing me to ride in, catch a movie and ride home, which I do countless times every summer. For me, the accommodating staff is the highlight, which isn't to say there's anything wrong with any other aspect, just that they are always friendly and have gone above and beyond for me numerous times over the years, one of those aspects being having a Captiview (closed caption device) ready for me by the time I reach the ticket taker's podium most times I go. The XD auditorium offers the best experience in the place, surprisingly enough not for the screen, but the sound. I think it's kind of funny that the projector is capable of throwing out an image featuring roughly six orders of magnitude more colors than the human eye can resolve, but the ear is a more discerning sense organ and the sound system really creates a feast. While it's not something I'm concerned with, other patrons have noted that they keep the theater spotless and they really are on top of that job. I'm a watch the credits guy and very nearly every time I'm ready to go there is at least one employee, if not two or more, ready to spruce the joint up, yet they're always kind enough to wait for me before doing so. That's how conscious they are of ensuring a pleasant experience, which I assume is a focus of the managerial staff. Making an edit for one last aspect: This is a good theater for specialized showings. They typically have somewhere between one and three anime features per month (the guaranteed one being a Miyazaki feature thanks to Fathom Events). I have seen quite a bit more than that, including some live action foreign films. I also had the pleasure of catching the concert film Ado SPECIAL LIVE "Shinzou" last year. And while it wasn't aimed at me, I'm sure a lot of people enjoyed it when they screened the KPop Demon Hunters sing along. They bring quite an eclectic mix.
  • MM
    Murphy
    Sep 1, 2026
    4.0
    they use paper straws 💔

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Certified October 18, 2026Yext Knowledge Graph
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