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The Event Center at Rivers Casino

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About

Concert HallBanquet HallConvention CenterEvent Venue
The Event Center at Rivers Casino is your home for unforgettable experiences, events and banquets. At 10,000 square feet, The Event Center has hosted concerts with legends like Cheap Trick, Kool and the Gang, Blues Traveler, Gavin DeGraw and Michael Bolton. The Event Center is also the best place to host your next banquet, corporate meeting, seminar, trade show or more. Our high service standards and seasoned culinary team will ensure every detail is customized to your group and gets the attention it deserves. Catering menu is available upon request.

Location

The Event Center at Rivers Casino
3000 S River Rd, Des Plaines, IL
60018, United States

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.