The Rewind Hotel is a full-service wedding venue in West Des Moines where planning, dining, celebration, and guest hospitality come together in one seamless location.From intimate ceremonies to 300-guest receptions, weddings at The Rewind Hotel unfold as a complete weekend experience with spaces, catering, guest rooms, and coordination working together effortlessly. Couples are supported by an experienced in-house team from first inquiry through the final dance, creating a celebration that feels intentional, curated, and fully cared for.Located in the heart of West Des Moines near Jordan Creek and just minutes from I-80 and I-35, The Rewind Hotel offers convenient access for guests and a central setting for the entire wedding weekend.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.