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Ratt’s Underground Records

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About

Music StoreVintage Clothing Store
Here at Ratt's Underground Records you will find a large selection of cassettes, LP's and CDs. Vintage VHS, magazines and original posters. We also sell vintage band shirts, vintage clothing, women's vintage and so much more. Stop in at your family friendly and family owned record/ vintage clothing store. We are located in the Merle Hay Mall- next to Ross.

Location

Ratt’s Underground Records
3800 Merle Hay Rd Suite 318, Des Moines, IA
50310, United States

Hours

Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
Sunday12:00 PM - 4:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.