Hale Ohana is the open-air venue for the award-winning Aliʻi Lūʻau at the Polynesian Cultural Center on Oʻahu’s North Shore. Located beside a scenic lagoon and waterfall, Hale Aloha provides a beautiful setting for an authentic Hawaiian lūʻau featuring live music, traditional hula performances, and an island-inspired feast. The evening also includes “Onipaʻa,” a special presentation honoring the life and legacy of Queen Liliʻuokalani.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.