AW
Ashley Wilson
4 days ago
This is such a great find. I brought my 5 nieces and nephews ages 7-13 and they had a blast. The prices are reasonable and there is something for everyone. Go carts (they are very strict with height requirements) batting cages, axe throwing, rope climbing, laser tag, mini golf and more. We went on a Sunday 7/5 at 11:45 and it was pretty quiet but had picked up a lot by the time we left at 4. The women working here are amazing! Tori who helped check us in was so helpful and kind. We had a million and one questions and she was so patient. One of the kids was missing at one point and the manager (I did not get her name) was immediately on the Walky talkies helping to track him down. The male employee working the batting cages was not as helping and on his phone most of the time, but overall super impressed with the staff. The two guys behind the counter for prizes were all over the place, with no efficiency and organized process for checkout.
JP
Jennifer Prabhu
6 days ago
First time experience on Wednesday, June 17.
I took my 10year old son for his birthday with 4 of his friends. We arrived shortly after they opened and Gino helped me with reviewing options for what was available and how to plan our day. Unfortunately, there were technical issues with laser tag so we weren’t able to reserve it. Also, we learned the ropes course didn’t open until 3/3:30 so we couldn’t do that either.
We booked some activities and the 2 power packs which came with 60 credits. Note, even though it was half price Wednesday the Arcade credits were drained quickly. Luckily we had go-kart booked for 3 out of the 5 kids so they weren’t asking me to reload cards. They had a good lesson about safety and had helmets put on. The gentlemen that worked the go-karts were very friendly and even asked if I wanted to stay to watch their presentation. The kids said they wish they had the option to go faster but other than that they had a great time. They loved that we were able to receive a video of them racing with their stats at the end and take photos by the winner stand.
We then proceeded to swish xr basketball and Jayden S helped get them set up and made sure all the kids had a fair amount of time to play. After that, we ordered lunch with Gavin who was polite and friendly. He helped us place the order on the machine and provided recommendations. He made sure to check on us and help clean up any messes promptly.
After lunch it was time for the gamers hideaway. It was the one thing my son was very much looking forward to. Unfortunately, licenses for PlayStation and Xbox weren’t renewed so there were only a few games the kids had access to. Gino was very apologetic and tried to troubleshoot the best he could but was unsuccessful. However, he was able to escalate to his manger, Ashley, who was able to refund this experience for us. The kids still had fun in the space and adults had some time to relax.
Finally, the last experience was x cube and it was a sort of escape room but the room they were in had no ac and kids came out sweating because it was so stuffy.
Overall the kids had a blast so we will return. Next time I would call to make sure all the things we want is available and functional before I arrive. This way no one is disappointed. All the employees we interacted with were helpful, polite, and enthusiastic. I was grateful it was indoors and spread out well.
GF
Gillespy Family
Jul 2, 2026
On Saturday June 6,2026 my husband and I took our daughter and 2 of her friends here for some fun on her 14th birthday. We all had a really great and amazing time. The staff they have here are all really nice and extremely helpful. We all had a great time doing everything they had to offer there. From Bowling to Go karts, Playing video games & Laser tag it was awesome. They also had lots of other things to do here those are just a few things we did. My daughter was really happy we took her and her friends here to enjoy her birthday. Thanks Elev8 for your awesome staff and helping us give our daughter a great birthday time🥳.
My family and I always have a great time at Elev8. We’ve been here numerous of times. There is lots of fun games, mini golf, electric go-karts, laser tag, and the rest you’ll have to discover for yourself. I don’t like giving bad reviews but I have to give a honest review PLEASE beware of those go-karts. My husband and adult son indicated that the steering wheel on the karts are hard when maneuvering on the track and UNFORTUNATELY my 12yr old son suffered a NECK INJURY after the kart mechanically malfunctioned and came to an halt, resulting in another driver slamming into his kart from the rare end and to top it off the attendants then penalized my son as if it was his fault along with adding insult to injury my son lost the race of which he led, my son stated that the kart halted on its own wherefore baring in mind that the karts are controlled remotely as well. With this experience my kid isn’t feeling too happy about returning to this place. It’s totally unfair. My son deserves a fair chance at racing and enjoying his time having fun and not traumatized by his injury and led to feel that he was at fault for a mechanically malfunctioning machine. I would greatly appreciate if someone would kindly please reach out to me.
Nearby Alternatives:
1UP Entertainment + Social
Laser Ops Extreme Fun center
TL;DR: 6/6/2026 We spent over half of our visit trying to fix mistakes made during check-in. The experience was frustrating and largely caused by one employee, Malaysia. I took every step I could to make her job easier, and she took every chance she could to prove that preparation alone can't overcome incompetence. I came to spend time with my family, not the front desk, but each visit was the result of avoidable mistakes that should’ve been done correctly the first time. The icing on the cake was the added disrespect and rudeness.
I originally left a stellar review after our enjoyable first visit. Based on that experience, we decided to bring a group of 11 family members for a larger outing. This visit was completely different.
I approached the front desk to ask how the Power Packs worked. Before I could even finish my question, Malaysia INTERRUPTED me and demanded we register using the QR code.
After registering, I explained that our group wanted to do Pro Kart and Laser Tag with the Pick 2. Malaysia responded by SIGHING, ROLLING HER EYES, and saying, "That's not how it works." She said we needed to pick two activities not including racing. So we gathered our party to discuss, before realizing we could’ve just done the Pick 1 Power Pack. Why didn’t Malaysia explain that if we wanted to do Laser Tag and Pro Kart, we could’ve just done the Pick 1 Power Pack?
Rather than helping us figure out the best way to purchase exactly what we wanted, the interaction felt dismissive and unnecessarily difficult. Her communication was subpar. She mumbled under her breath while the music was blasting in the building.
To make things easier for her, I paid for all 11 people on a single transaction. I wrote down every person's name for her to look up our registrations. I took every step I could to make her life easier, and she somehow found a way to make it harder for both of us.
The first issue appeared immediately when one of our cards was never given to us.
When we arrived at Laser Tag, we were informed that none of our cards had Laser Tag access. All 11 cards were scanned. None of them worked.
We were also told that only 9 players could enter the laser tag arena at a time, so we spent time splitting our group into two. Then Malaysia was called over. She walked up and immediately told all 11 of us to grab vests and enter together.
So the limit changed from 9 people to 11 people within 60 seconds?
After Laser Tag, we headed to the arcade and discovered that none of the arcade credits had been loaded onto any cards.
I returned to the desk and was unfortunately met by Malaysia again. I said that none of the cards had any arcade credits. She smirked and replied, "We're having problems with our card readers."
That explanation would have made sense if everyone in the building was having the same issue. However, seemingly only the 11 cards belonging to our group had problems while the dozens of other guests in the arcade seemed to be using theirs just fine.
Throughout the evening we made multiple trips back to the front desk to correct missing arcade credits and improperly programmed cards.
I returned at 9:30 PM, and Keith immediately noticed I was looking for Andrew and went to find him. Keith was attentive, kind, and professional.
Andrew did everything he reasonably could to make things right, and I genuinely appreciate the effort he put in to resolving the problems we experienced.
Nearly every issue we encountered traced back to the initial setup. Instead of spending the evening enjoying the attractions, we spent a large portion of the night tracking down missing cards, fixing purchases that weren't loaded correctly, and correcting arcade credits that weren't applied.
When checking in, I recommend finding an employee that knows what they’re doing. It'll save you from the attitude, the confusion, and the time spent fixing problems.
Our first visit convinced us to bring 11 people back. This visit made us question whether we'll return at all.