Evenings in Miami Beach are improvisational, where one thing never fails to lead to another fabulous thing. At Hotel Greystone, the adventure begins at dusk with signature cocktails in the Greystone Bar. The clink of crystal and melody of piano players suggest a departure from 2021--into a stylish past or perhaps, future. Late into the evening, DJs create a laidback world completely removed from the rev of engines and velvet rope lines, a rhythmic atmosphere completely unto itself in the center of Miami nightlife.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.