This profile is uncertified and using publicly sourced data
Yext customers see up to a 9% lift on Google Gemini and gain access to:
- Performance insights across AI and traditional search
- Competitive benchmarking for your locations
- Clear, actionable recommendations to improve visibility
- AI-powered tools to manage your digital presence at scale
Business Details
About
Musical Instrument StoreMusic StoreMusical Instrument Repair Shop
We are a family owned and operated company that was started in 1967 by John and Sally Carlton. Both locations, Winter Haven and Lakeland, are family owned and operated by Glen and Regina Carlton. We take great pride in offering a large selection of top quality merchandise alongside a local welcoming feel of personal service. For over 50 years, we have striven to offer the best customer service possible and go above and beyond what is required to give our customers a positive experience when shopping with us.
We sell a full line of musical equipment including guitars and amps, band/orchestral instruments, pro audio gear, lighting, keyboards, drums/percussion, music books & more. We also offer affordable monthly school instrument rentals.
Location
Hours
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.