Disney's Hollywood Studios

Reviews

• LL

  Laura Lea

  Aug 27, 2026
  5.0
  We attended a night time event for Hollywood Studios again this year. It was fantastic as always. I love all the night time events Disney do. But my experience last night I wanted to share. We arrived in the parking first through the friendliest parking assistant, then were welcomed at the gates and given our wristbands for the night by 2 really lovely happy to be there girls. All staff members were so lovely all night. My teenage daughter and her friend were chatting before we got on rise of the resistance. The workers there were absolutely brilliant they way they interacted with them. They played the role so well pretending to be disgusted by their chatting but still with a very friendly undertone. Everyone got a great laugh including the girls. When the event ended at 12.30 we were making our way to the exit when I realised I’d lost my car keys! Panic kicked in and my daughters and their friend ran back to the last ride we’d done (toy story mania) while we went to lost and found. My daughters said the staff there were so wonderful and helpful as best they could be. The young man in lost and found was so lovely. When I told him I’d lost my keys it’s wasn’t just a I’m paid to smile look you could see his concern for me in his face while saying of let’s see if we can get you those keys back tonight. He said asked away and returned a minute later telling us they had just been handed in and his was genuinely happy to tell us this. We were late out of the park because of this yet all the staff at the entrance were smiling wishing us a lovely ‘morning’ it was about 1am at this stage. They thanked us for coming and waved goodbye. Again this was at 1am. It really was the most magical night. Thank you to all the staff at Hollywood Studios last night!
• PM

  Perla Maya

  Aug 25, 2026
  1.0
  I had high expectations for Disney's Hollywood Studios, but the experience was deeply disappointing due to how character interactions are handled and the constant technical issues. The biggest problem was the absolute lack of empathy from the staff and character handlers. The characters are kept at an extreme distance, and Cast Members strictly enforce rules that prevent children from getting anywhere near them. Watching excited toddlers get snapped at or pushed back for trying to get a closer look completely ruins the magic. To make matters worse, the rides keep breaking down constantly throughout the day. You spend hours waiting in line, only for the attractions to shut down unexpectedly for temporary maintenance, wasting half of your day just standing around. Instead of creating memorable, warm moments for families, the atmosphere felt rigid, stressful, and completely transactional. Disney used to be about magic and connection, but at Hollywood Studios, the combination of cold interactions and unreliable rides makes it feel not worth the high price of admission.
• TK

  Tugba Kaya

  Aug 23, 2026
  4.0
  ⭐️4/5 ✨This place is truly beyond words! My kids and I had a dream-like, amazing, and incredibly fun day. There is nothing quite like riding the attractions together and sharing that joy as a family. One of the best decisions I made was renting a stroller right at the park and upgrading our tickets to Lightning Lane. My only critique is that the rental strollers there aren't very suitable for tiny infants; they were definitely better for my older kids. When our little one wanted to nap, he couldn't get fully comfortable in the rented stroller. Still, it was a total lifesaver for the day. I love that they have stroller parking areas, but the rental strollers themselves were pretty disappointing when it started raining since the kids got soaked. The only real upside was being able to cover ground quickly between the attractions. 🥗We grabbed lunch at Backlot Express, and honestly, that hearty salad was so delicious and filling! They do have mobile ordering, but we just winged it. Our main focus was keeping the energy high and grabbing quick bites on the go between rides to maximize the fun 🎡Here are a few things I highly recommend! First, always keep a raincoat with you because it can rain at any moment. Also, we bought Lightning Lane tickets for the popular rides with long lines, and it was absolutely worth it. We rented a stroller, but honestly, it wasn't very practical. My baby couldn't sleep comfortably in it at all, and it got soaked in the rain. Fortunately, the rain cover I brought for our own stroller saved the day. These seemingly small details ended up saving our time and making our whole day so much easier.Another great thing for us was having restrooms located right near the rides. They were always clean and well-maintained. In fact, the staff across all four parks worked so hard to keep everything clean and organized, which we loved. As for the food, snack prices were quite reasonable for our budget. We are a family with specific dietary preferences, so being able to find food that suited our taste made the trip even better!
• BM

  Bruno Marlieri

  Aug 15, 2026
  1.0
  Extremely disappointing — especially Lightning Lane and traveling with a baby Disney’s Hollywood Studios was one of our most frustrating theme park experiences, especially after visiting Universal. My biggest complaint is Lightning Lane. You already pay a premium admission price, then pay even more for Lightning Lane, supposedly to save time. In our experience, it did neither. Even after paying extra, many attractions only had availability late in the day or at terrible times. Instead of the service adapting to your plans, your entire day revolves around whatever slots are left. When a ride goes down, your schedule gets disrupted again. We spent far too much time checking our phones, refreshing availability and reorganizing reservations. Instead of Lightning Lane working for you, you work for Lightning Lane. The rigidity was unbelievable. We weren’t allowed to enter even FIVE MINUTES before our scheduled time. We had paid extra and had a valid reservation but still had to stand there waiting. If you charge extra for convenience, it should actually be convenient. The comparison with Universal makes this worse. At Universal, our experience was much more practical and family-friendly. Hydration was easier, with a much better experience regarding drink refills and water. At Disney, we constantly felt pushed toward buying another drink, with bottled water around $6 at some locations. In the Florida heat, this gets frustrating quickly. But the biggest difference was traveling with a baby. At Universal, the child/parent swap system allowed us to stay together through the queue with our baby, separating closer to the ride. Our baby obviously couldn’t ride certain attractions, but we could still experience most of it together. At Hollywood Studios, one parent had to stay outside with the baby while the other waited in line, then we switched afterward. That means one parent can spend a long time outside in the Florida heat with the baby while the other waits and rides. Instead of experiencing Disney together, it became: “You stay with the baby while I ride, then we switch.” We even had situations where the rider-switch access for the second parent didn’t work as expected. I’m obviously not criticizing safety or height restrictions. I’m criticizing how Disney organizes the family experience around them. Universal made us feel like a family experiencing a park together. Hollywood Studios often made us feel like two parents taking turns waiting with the baby while the other experiences the park. For a company built around family experiences, that is extremely disappointing. Add everything else: huge crowds, enormous lines, intense heat, expensive food and drinks, poor Lightning Lane availability, ride downtime, rigid reservation windows and difficult baby logistics. After visiting Universal, I don’t accept “that’s just how theme parks are.” There are better ways to do it, because we experienced them at Universal. Disney’s attractions and theming can be fantastic. The rides aren’t the problem. Everything you have to go through to experience them is. You pay premium admission, pay extra for Lightning Lane, spend your day managing an app, get poor reservation times, deal with downtime, pay high prices for drinks and, with a baby, spend significant portions of the day separated. If you’re visiting Orlando with a baby and deciding between Disney and Universal, our experience wasn’t even close: Universal was significantly more convenient and family-friendly. Disney sells “magic.” Our day involved far too much waiting, app management, extra charges and frustration. Lightning Lane was especially disappointing because we paid extra expecting it to solve a problem, and instead it became another problem to manage. At these prices, guests deserve much better.
• CG

  Corporativo Gonzalez

  Aug 15, 2026
  1.0
  A very disappointing experience at Disney’s Hollywood Studios. I waited in line for a long time in unbearable heat so my daughter could take a picture with Daisy. I handed my phone to the Cast Member assigned to help guests take photos, and all seven pictures came out blurry. I noticed immediately after walking just a few steps away and returned less than two minutes later. I explained what had happened, but I was told that we would have to wait in the entire line again. I asked them to use some common sense since we had clearly just been there and everyone in line had seen us waiting. Instead, I was told that they could not let us return unless a supervisor authorized an exception to “protocol.” I was with my one-and-a-half-year-old daughter, who had already been exposed to the sun and extreme heat. Expecting such a young child to endure the entire wait again because of a mistake made by their own staff showed a complete lack of empathy and reasonable judgment. I also went to Guest Experience to file a complaint. I understand that protocols exist to maintain order, but customer service also requires good judgment, accountability, and compassion—especially when babies and young children are involved. I was not asking to skip the line or receive special treatment. I was simply asking them to correct seven blurry photos taken by their own Cast Member, less than two minutes after they were taken. A problem that could have been resolved in one minute became a very unpleasant experience because of the rigid and indifferent way it was handled.

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