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Business Details
About
MuseumHistory MuseumTourist Attractions
Guests to Sails to Rails will journey through the Age of Sail, a time when tail ships plied the treacherous waters of the Caribbean, Gulf of Mexico and Florida Keys from the 1500 to early 1900’s. These waters were once filled with treasure-laden Spanish Galleons, dreaded Pirates, merchant ships and more as the New World made its riches known to all who sailed her waters.
Location
Sails To Rails Museum at Flagler Station
901 Caroline St, Key West, FL
33040, United States
Hours
Monday9:30 AM - 4:30 PM
Tuesday9:30 AM - 4:30 PM
Wednesday9:30 AM - 4:30 PM
Thursday9:30 AM - 4:30 PM
Friday9:30 AM - 4:30 PM
Saturday9:30 AM - 4:30 PM
Sunday9:30 AM - 4:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.