Surge Adventure Park in Jacksonville is a fun place to jump and burn energy for all ages and provides some of the best family fun in Florida! Surge Adventure Park is an indoor air-conditioned adventure park facility with wall-to-wall trampolines, but Surge is so much more than just a trampoline park. You can ride on the flying trapeze, jump into the giant foam pit, play dodgeball, joust on the battle beam, scale the massive rock-climbing wall, and soar through the air and slam the ball on the trampoline basketball court. Surge also has an arcade and a ninja course which makes it one of the best family fun outings in Florida. Surge is the best kid’s birthday party location! Surge makes parties fun for guests and less stressful for you!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.