IPIC Theaters

Reviews

• SR

  Sandra Rodriguez

  4 days ago
  1.0
  My boyfriend and I used to come to this Ipic all the time and we loved it. These last few times we’ve gone there is literally no food and they don’t give you a warning or anything. They wait till you are there to tell you there’s no food. It’s so ridiculous how expensive a ticket is just for there no food. At this point it’s just an overpriced regular movie theater. Even when paying the tickets online the website is always glitching. The experience these last few times have been horrible since beginning to end. Then they have a level in the parking for Ipic and we park there and they sent us a ticket to our house. I don’t recommend Ipic right now.
• JM

  Johan Malan

  5 days ago
  1.0
  Went to Ipic Delray on 3 Oct ‘26, to watch Heart of the Beast. The kitchen wasn’t working, so no food could be ordered. The call button at my seat also didn’t work, so I couldn’t order any drinks or popcorn from inside and my seat had a big hole in it. Asked the manager about some sort of refund or money back since this is not the experience as advertised by IPIC. Was then told that I didn’t pay for the experience, just for the movie and if I wanted refund, I shouldn’t watch the movie!! 😳😱😱 The whole reason we went was for the experience at IPIC! 🤷‍♂️ Very disappointing!! I DONT RECOMMEND THIS IPIC TO ANYONE AND WILL NOT SET FOOT AT IT AGAIN!!! 😡😡 And your “manager” needs better training to understand what the difference is between IPIC and other theaters and what sets them apart!!!
• CS

  Christine Scaduto

  Oct 8, 2026
  1.0
  What a horrible experience. I went to the IP in Delray deliberately to enjoy dinner with my movie on Friday October 2,2026. My husband and I arrived a half an hour early so that we could get good seats and get started ordering wine in our meal. I press the service button and waited while I watched 20 minutes of commercials about how delicious the food was. No one responded. Five minutes before the movie started I walked into the front lobby and asked why nobody was responding. I was told they would be there shortly. 15 minutes into the movie a server came and said that for some reason there was no gas to power any of the stoves so the only thing available where Candy, popcorn, and wine. Nobody told us we’ll be checked in. Nobody told us when we double check to see why nobody was coming. Your establishment deliberately made us wait until the movie had already started before we were told that the food that was advertised was not available. I reached out to IPIC and explained to them that they had ruined our evening and I would like a refund or at least somebody to acknowledge what it happened. No answer, It’s been over four business days and there’s no answer. In addition to that, the environment was not as clean it as it has been in years past, and my seat had the hugest ripping it, and there was no attempt to repair it whatsoever. I will never go there again. I recommend that you do not go there. The place is trash do not go there. Customer service is trash. Corporate Customer service does not care as long as they get paid.
• SS

  Sam

  Oct 6, 2026
  1.0
  Horrible customer service. Me and my partner arrived early for our movie date seeking to order food at the bar. Upon arrival weren't greeted by anyone and it was as if no one worked there at all. As we sat down for 15 minutes in plain view not one employee appeared. We eventually made the decision to refund the tickets we bought online and watch our movie elsewhere. The establishment was beautiful, I just wish the service reflected that. I wouldn't recommend anyone watch a movie here because after that experience I definitely won't be returning.
• SO

  Stacey Odea

  Oct 4, 2026
  1.0
  Absolutely awful experience at iPic Delray Beach. We came to see a SOLD-OUT movie, and one of the main reasons anyone pays the premium prices at iPic is for the dine-in experience. After we arrived we were told the kitchen was “broken” and that no food could be ordered. There was absolutely NO notification beforehand when purchasing the tickets or before arriving that the kitchen was unavailable. Had I known, I would have never booked this showing. What made the situation even worse was the manager. Instead of apologizing or trying to make the situation right, he continued to argue with me and insist that the website said the kitchen was down. I checked.. it absolutely did not say that when I purchased the tickets. Then I was told they couldn’t refund my money or offer any meaningful solution. So basically, iPic was perfectly happy to take full-price admission for a sold-out movie while a major part of the experience they advertise wasn’t available without properly notifying customers beforehand and then argue with a customer when they complained about it. For what iPic charges, this is unacceptable. If your kitchen is down, customers need to be clearly notified BEFORE they purchase tickets and given the option to cancel or receive a refund. I definitely would not have chosen iPic had I known I was paying premium prices for a dine-in theater that couldn’t serve food. Extremely disappointing experience and even worse customer service.

Frequently Asked Questions About IPIC Theaters