The historic General’s Residence features views of Aquatic Park, Alcatraz, and the far reaches of San Francisco Bay. Recently renovated, the building features a ballroom, dining room, lounge, beautiful foyer, and the Funston Room, which can be used as a small meeting room or bridal suite. Overlooking the bay, the rear lawn is a beautiful setting for a wedding ceremony or other outdoor event. The General's Residence is managed by the Fort Mason Center for Arts & Culture.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.