Raging Waters Los Angeles

Reviews

• AD

  Alina Davis

  4 days ago
  1.0
  ⭐️ 1 STAR — I WILL NEVER PURCHASE A PARTY PACKAGE FROM RAGING WATERS AGAIN! ⭐️ I’m extremely disappointed with my experience purchasing a party package at Raging Waters. After spending a significant amount of money, I honestly felt like I was treated like a regular guest instead of someone who had purchased a party package. For comparison, I previously purchased a party package at LEGOLAND for around $1,500 for 15 people, and the level of service was completely different. I had a server with us for the entire party. At Raging Waters, I was supposed to have a server for an hour, but I never received that service at all. Instead, anytime I needed anything that was included in my package, I had to repeatedly walk over to Guest Services myself. That completely defeated the purpose of purchasing a party package. My son felt like just another regular guest, and honestly, that’s how I felt too. At the end of the day, I feel like I would have been better off purchasing individual admission tickets instead of spending the extra money on a party package. Another major issue was the cooler situation. Before arriving, I specifically spoke with Gabby and was told that I could bring a cooler in for my son’s cake. When I arrived, I was told I couldn’t bring it in and ended up having to throw my cooler away. On top of that, my son’s cake melted sitting out in the sun. That was incredibly frustrating, especially because I had specifically asked beforehand and was given information that turned out not to be accurate. What makes this even more disappointing is that I know what a party package experience can look like. At LEGOLAND, our package included things like a fast pass for each guest, cake, ice cream, a gift for the birthday child, food, drinks, and four free parking spaces. Most importantly, I felt like the staff genuinely cared about making the birthday experience special. LEGOLAND was farther for us, but I would gladly make that drive again because the experience and hospitality were worth it. I’m not upset because I expected perfection. I’m upset because I paid for a party package and didn’t feel like I received the experience or service that came with it. I shouldn’t have had to keep going to Guest Services to get things that were supposed to be included in my package. Unfortunately, after this experience, I will not be purchasing another party package from Raging Waters. I hope management takes this feedback seriously because families are spending their hard-earned money expecting to celebrate their children and actually enjoy the experience—not spend the day tracking down the services they already paid for.
• NJ

  Nos Justin

  5 days ago
  2.0
  I was expecting for the biggest waterpark in california to be a big waterpark, but that was not the case... not many waterslides, most of waterslides were not very thrilling only 2 of them were actually good which one went out of service due to mechanical issues and the other one only 1 slide was working... The fast pass is not even worth it since its not for all the waterslides, which that was what i was expecting since the fast pass is so expensive but no. I was expecting for the park to have a big pool so you can just relax or swim a bit but there was nothing like that only the waves pool and the lazy river which in both you can't stay and relax in one spot. Overall for the price that they are promoting is not worth it especially the fast pass. For young kids i think its very good park but not for adults. I have been in a waterpark in Europe for way less momey and they were bigger , more waterslides and more thrilling that you can enjoy. I would not come back to this waterpark.
• AV

  April Villegas

  Aug 23, 2026
  1.0
  I wanted to share some honest feedback about Raging Waters. Unfortunately, many of the lifeguards came across as unfriendly and disengaged. I understand their job is demanding and safety comes first, but better customer-service training could really improve the guest experience. The food options also need improvement. There are very few healthy or filling choices, with mostly typical cafeteria-style junk food. It would be great to have options like chicken and rice bowls, steak, or other substantial meals. For the price of admission, I also feel there should be more rides and food options available. With the limited selection of both, the overall experience doesn’t feel worth the price and can leave guests feeling like they aren’t getting their money’s worth.
• EA

  Elliott Amara

  Aug 12, 2026
  1.0
  You can buy tickets in advance but there system is always having errors online and it always result in calling customer service to fix I’ve so far headed to customer on every trip to fix some situation with the elite pass because everything in error with it it could be way better if the park was seamless with the elite pass but once your inside I food or merchandise and I ask if I get the 10 percent discount with the elite pass and they tell me no and the wait for waiters is very long it was mid day when I finally got a waiter for my cabana to come serve the cabana and at the cabana booth when they asked me how many people will be in the booth and I said 14 they charged me extra and I said I don’t have to put them on baby they said no only adult and I said oh you said everyone who gonna be in the booth and they said you only have to buy them on the adults so I got charged 40 bucks for no reason so it can be better but the customer service aspect of the park is terrible
• BD

  Brad Davis

  Aug 3, 2026
  1.0
  THE ABSOLUTE WORST!! As a lover of waterparks and having been to at least 20 different ones in my time, all over the world… Raging Waters LA is without doubt the WORST I’ve ever been too. Parking is expensive.. Which is not uncommon at places like this.. What IS uncommon, is to have to pay for expensive parking, be miles away from the park entrance, and then have to wait OVER AN HOUR for a shuttle to the ACTUAL entrance. We finally get to the park, go to guest services as my Uncle has Down’s Syndrome.. and are basically told that he’ll just have to queue with everyone else (or he can get a disability card for him and 1 other).. Which basically means he can not be part of our group and must go off on his own.. Or if he wants to be part of our group then he just has to queue.. I’ve never seen this stance from any waterpark ever.. No sprinklers anywhere around the park, so the floors are like Lava. Which is bad enough for any able-bodied person that can hot-step, but my 55-Year-Old Uncle with Down’s Syndrome (who loves waterparks & slides), was not able to move his feet quick enough and literally burnt the soles of his feet whilst queuing for a ride which was very traumatic for him. Their Fast Pass to Normal Ticket ratio is a joke. It’s literally 10 Fastpass to 1 Normal.. So if you have people with fast passes keep joining the queue for your ride it will just keep pushing back when you can go on it (on one ride that we had queued over an hour for, we saw the same group go on the ride 4 times)! Fast forward to 3pm (We’ve been here for 5hrs at this point and been on 3 Rides).. My Uncle is no longer able to stand and queue, but still really wants to go on the rides… So we go back to guest services to see if theirs anything they can do? Their solution? Take $20 off each Fast Pass for us…. Bearing in mind it’s already 3PM.. So still want us to pay $40 per fast pass to use them for 3hrs??? All in all… Parking’s terrible Food prices are terrible Queue times are terrible Disabled accessibility is terrible Seating is terrible ‘Customer services’ are terrible The staff in general are terrible The toilets are absolutely disgusting Park is overcrowded Staff do not care I’m so disappointed that we wasted our money on this place and sincerely urge others not to do the same… ESPECIALLY if they have anyone disabled in their party as they will get absolutely zero assistance.