Cinemark Century Greenback Lane 16 and XD

Reviews

• AW

  Anastacia W

  1 day ago
  5.0
  It was my first time at this location and I enjoyed it ! I really liked that they had the little table/surfaces on the chairs I’ve never had that before and it was really nice not having to hold all of my stuff but I didn’t really like that the food court area was self serve lol .
• CB

  Christal Bell

  5 days ago
  5.0
  Nice customer service. The theater was clean as well as the restrooms I appreciate that.
• KW

  Kaye Woods

  May 3, 2026
  3.0
  during a crucial moment during the film, the alarm system activated using strobe light and announcement to exit theater. some exited the building, we into the hallway back to the lobby. waited outside the doors till given permission to return to seat with a coupon for later entry to another film. upon returning to seat, the movie had continued showing. learned subsequently this has happened many times before.
• JL

  Jason Lai

  Apr 29, 2026
  2.0
  Seats with tables and heater are nice but staff does not enforce theater manners. Tried to watch Mother Mary, 30 mins in a group of girls come in late and immediately start taking pictures of the movie with FLASH ON. These chronically online ladies would then pull out their phones at full brightness and take pictures with flash and take selfies with flash every few minutes and giggle. We notified staff and they came to witness, obviously they continued to be disrespectful and were only asked to put their phones away once and then the staff member left. Obviously the second they left, the chatter and the camera flashing continued the ENTIRE movie, only at the end they pulled out the app to look for empty seats to theater hop. At that point it was obvious they never even purchased tickets. Why isn't it policy to ask for tickets first? They didn't even purchase tickets and they ruined the showing for the rest of us paying customers. I get theater hopping as a fun activity with your friends by all means, but the least you could do is be respectful and non-disruptive to the other guests. If they wanted to be disruptive and loud they could've taken that energy elsewhere where it's appreciated. The apathy from staff was disappointing. We normally go to the arden theater and only came to this one because it was showing a 'smaller' movie. Never again. The only saving grace is that cinemark gave us a refund on the tickets.
• CS

  Christina S.

  Apr 23, 2026
  2.0
  Well inside the theater was fine I went during the day, early day, to see the Mario Brothers new movie with family for my niece's first birthday. There was barely anybody there which was cool with me. I was actually impressed by the theater itself it had a cool looking arcade and the actual theater room was upgraded since I can remember. My complaint is the price of the food was OUTRAGEOUS!! They do serve alcoholic beverages now, but I wouldn't even dare ask how much they were. My second complaint is that the guy behind the counter's whole demeanor was rude as hell.

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