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UCR Passport Services

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About

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UCR Passport Services is an official U.S. Department of State–designated passport acceptance facility operated by UC Riverside's Campus Business Services. Conveniently located at two UCR locations — the Highlander Service Station and Mail Services — we serve students, faculty, staff, and community members who are applying for U.S. passports. We process applications for passport books and cards for adults and minors and offer appointment-based service, as well as limited walk-in hours on Wednesdays. Our team also provides on-site passport photos and photocopying to make the application process as seamless as possible. Whether you're preparing for your first international trip or renewing your documents, UCR Passport Services is here to help!

Location

UCR Passport Services
3401 Watkins Dr, Riverside, CA
92507, United States

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.