The Trax: Off The Rails is a laid-back beer garden in Lincoln, CA with an open-air patio, rotating craft beer on tap, and a full kitchen serving craveable bites. Enjoy local and seasonal pours, catch live music and events, and settle in for a relaxed hang with friends, sunshine included.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.