Cinemark NASA and XD

4.5
5584 reviews

About

Movie TheaterEvent VenueArcadeCinemark
Visit Our Cinemark Theater in Webster, TX. Enjoy alcohol and food. Upgrade Your Experience with DBOX, Luxury Loungers, and Cinemark XD! Buy Tickets Online Now!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • RestroomAvailable

Location

Cinemark NASA and XD
20915 Gulf Freeway, Webster, TX
77598, United States

Hours

Reviews

4.5
5,584 reviews
5 stars
3,677
4 stars
1,268
3 stars
338
2 stars
106
1 star
195

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including reports of rats and unsanitary conditions in the theater.

Comfort

Customers appreciated the comfortable seating, particularly the reclining chairs, although some noted that certain seats were in poor condition.

Service

Feedback on staff service was mixed; while some praised friendly and helpful employees, others reported rude service and disorganization.

Concessions

Many customers found the food and drink options overpriced and underwhelming, with long lines and limited availability during late showings.

Overall Experience

While some customers enjoyed their visits and the movie experience, others expressed dissatisfaction due to cleanliness and service issues.
  • AE
    Anthony Eichberger
    Jan 6, 2026
    1.0
    Everything was great until I looked down at the aisle 2 hours into my movie and saw a little mouse on the stairs.
  • JE
    Jennifer Eaton
    Jan 3, 2026
    4.0
    Very nice theater! Employees didn’t act much like they enjoy their job…. maybe they just work there for the discounts. Bathrooms are nice, theater is clean, seats are comfortable… only complaint is it was pretty warm in the theater and slightly uncomfortable. Usually I’m cold in a theater, but not this one.
  • EA
    Eduardo Alvarez
    Jan 2, 2026
    4.0
    Like this theater but if you go to the late show be prepared to starting out cold and winding up hot. They turn off the AC.
  • RA
    Roy Aguilar
    Dec 27, 2025
    1.0
    Hot theaters. Blocked movie screen. One of the worst theater experiences I’ve had in a long time. Do not come.
  • SS
    Samantha
    Dec 27, 2025
    2.0
    It was good and all but I think they have bed bugs or some sort of infestation. I was itchy through out the movie but it was worse when I was leaving. It was theatre 18 so do with that what you will.😏

Frequently Asked Questions About Cinemark NASA and XD

Does this Cinemark theater have reclining seats?

Yes. Come and enjoy the movie in a powered recliner chair. The best seat in the house is every seat in movie theatres with recliners.

Does this theater have D-BOX?

Yes. This theater has D-BOX seats. D-BOX seats synchronize synchronized movements and vibrations perfectly with action on-screen.