The theater is generally reported as clean, but there are multiple complaints about unclean restrooms and concession areas.
Staff Attitude
While some customers praised friendly staff, others reported unhelpful and rude service, particularly from specific employees.
Seating Comfort
Many customers expressed dissatisfaction with the seating, noting a lack of reclining seats and discomfort during the movie.
Concessions Issues
There are frequent complaints about limited food options, broken machines, and cleanliness issues with food preparation areas.
Pricing
Customers appreciate the affordable ticket prices, especially for matinees, but some feel that concession prices are too high.
RG
Rich Gross
Nov 17, 2025
5.0
Always clean and quiet. Good movie venue.
JL
JV LIFE
Nov 16, 2025
1.0
I went there yesterday with a friend to Watch the black book super excited since i have not had a night out in while being a mom with 3 kids why because if you know you know it matters anywho wanted a night out peace and sadly that was ruined There only 53 minutes left of the movie when a worker approached me what happens next i was in shock mind you The complaint was i was talking to there the whole movie first of all i would have got kicked way before the 53 minutes if was the whole movie second my friend whispered to me the seat were uncomfortable Also my Friend who does not speak english has earphones on to hear the movie so in not going to be talking through the whole movie second time i is when I told her between seats and since the chairs are so darn small i had to turn my whole my body to whisper in her hear something i had to tell her. Then i actually when i got scared at jump scare and shouted ummm hello I’m not aloud to get scared at a jump scare or laugh at funny scene witch i did my bad for having humor by the way it wasn’t a outragoues laugh and at that point everyone was laughing as well…now those we’re the times i said or talked and then after he came up to me the worker he said you can stay and just be quite I’m like i wasn’t event talking so he left not even 3 minutes later he comes and says unfortanalty you have to go it’s he says she says I’m like what so you are just taking someone else Word just because they said i was talking witch wasn’t true to begin with my friend had earphones in for the love of God. So they can translate the movie for her so i know damn well i wasn’t talking the whole movie after begin hummiliated and emmbaresed and racial it profiled I’m sure cause I’m a proud latina and when i got scared i shouted “oh shit” but in Spanish is when i was the problem..yes i cried why because it’s very frustraring when you get in trouble for something you know damn well you didn’t do and my friend was also in shock she didn’t even know what the hell was going in until I told her and she was like wait what we were not even taking and to top it all off the emplome who kicked me out Said “YEA NO IM GLAD I DID THAT” why because i was telling my friend on the way out that they are kicking us out because i was talking and the guy that complained was like yea keep talking and I told he is a piece of work witch on my be half yes i was wrong i could have kept my mouth shut but who líes on some one like don’t be a miserable person for what i was really looking foward to having an amazing night but your employess “PRIDE” them selves on kicking people out for no reason. So yea Thanks but no thanks!
RS
Rico Suave
Oct 28, 2025
5.0
Not crowded at all and I was able to pick the seats I wanted.
ML
Michael Long
Oct 21, 2025
5.0
Not only was the theater nice which made for an enjoyable Black Phone 2 experience, but the staff was very friendly! Shout out to Nick at the cash register who I chatted with while paying for my popcorn and Icee.
AH
Amin “Mino Hafsi” Hafsi
Oct 21, 2025
1.0
We went to watch a movie at noon or so. I want to buy some chicken strips and other items but the girls said the fryer was broken when I believe they just didn't want to work the fryer. We wont ever go back since they want to be lazy and not serve customer. I heard 400 football players were there the same day and couldn't buy any hot foods either. That's alot of money lost due to laziness.
Frequently Asked Questions About Cinemark Spring-Klein and XD
Does this Cinemark movie theater deliver snacks?
Yes, you can order popcorn, soda and many of your favorite movie snacks delivered to you from this Cinemark theater.
What types of payment does Cinemark Spring-Klein and XD accept?
This theater accepts American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, MasterCard, and Visa.
Can I order snacks for delivery at Cinemark Spring-Klein and XD?
Yes, you can order popcorn, soda, and many of your favorite movie snacks delivered to you from this theater.
Does Cinemark Spring-Klein and XD have wheelchair accessible facilities?
Yes, the theater has wheelchair accessible entrances, parking, seating, and restrooms.
Are alcoholic drinks available at Cinemark Spring-Klein and XD?
Yes, the theater offers alcoholic drinks along with fast food for your movie experience.
Does the theater support family and children guests?
Yes, Cinemark Spring-Klein and XD welcomes families and children.
Are 3D movies and stadium seating available at Cinemark Spring-Klein and XD?
Yes, the theater offers 3D movies and has stadium seating for enhanced viewing.
Where is Cinemark Spring-Klein and XD located?
It is located at 21440 Kuykendahl Rd, Spring, TX 77379, USA.
What nearby food options are available around Cinemark Spring-Klein and XD?
Nearby you can find Red Robin Gourmet Burgers, Pizza Hut, Pie Five Pizza, McAlister's Deli, Fuzzy's Taco Shop, Zaxby's, Freddy's Frozen Custard & Steakburgers, Panera Bread, 7 Brew Coffee, Marco's Pizza, and BurgerIM for various dining choices before or after your movie.
Are there entertainment or shopping options near Cinemark Spring-Klein and XD?
Yes, close by are Palais Royal department store, Gordmans retail store, Rockler Woodworking and Hardware, Academy Sports + Outdoors, and Petco for diverse shopping experiences.
What are some nearby services and amenities around Cinemark Spring-Klein and XD?
Nearby you can find Carus Dental Spring, Spring TX Dentist Office, Affordable Dentures & Implants for dental care, Massage Heights Spring Town Center for wellness, Planet Fitness for workouts, and mobile phone stores like T-Mobile and Sprint Store.