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The theater is generally reported as clean, but there are significant complaints about dirty restrooms and insect issues.
Staff Performance
Staff friendliness is noted positively, but there are multiple reports of unprofessional behavior and poor customer service.
Seating Comfort
While many customers appreciate the comfortable reclining seats, there are complaints about their design and functionality.
Food Quality
The popcorn and food quality received mixed reviews, with some customers finding it stale or overpriced.
Technical Issues
Frequent technical problems and delays have been reported, leading to dissatisfaction among customers.
ET
Eddie Torres
3 days ago
5.0
Watched Christian movie. David. Powerful how God uses his chosen ones.
JA
J A
6 days ago
5.0
Movie comfort was great, little disappointed that I didn't get point, as I forgot to show my Cinemark app. Popcorn way to salty
EC
eric curtner
Jan 6, 2026
3.0
The staff seemed confused and unorganized at both the concession counter and the ticket scanning area. Not a great movie experience.
JD
Joshua Davis
Dec 22, 2025
5.0
Very clean theater. Staff was friendly and helpful. The seats were comfortable and clean. Will definitely return.
CG
Carrie Graham
Dec 14, 2025
2.0
The staff was nice and the seats were comfortable. However, a man to my left played solitaire on his phone for the ENTIRE movie, except for when he took a nap and snored!!! It was distracting and frustrating. I didn't feel comfortable confronting him myself, a total stranger. I wish employees had been sufficiently present during some moment of the movie to notice and say something to him. I wonder if that is something staff could do in the future, or perhaps at least make known a policy on phone usage before a movie begins playing.