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Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Comfort and Cleanliness
The theater is frequently noted for its comfortable seating and clean facilities, although some reviews mentioned issues with cleanliness in certain areas.
Technical Issues
Several customers reported problems with broken seats and temperature control, indicating a need for maintenance and updates.
Snack Bar Experience
Feedback on the snack bar was mixed, with some customers enjoying the offerings while others experienced slow service and issues with food quality.
Overall Experience
While many enjoyed their visits and the movie selection, there were complaints about the overall atmosphere and some negative experiences related to staff interactions.
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YU YU
3 days ago
5.0
平日第一次來,環境、廁所還算乾淨,有機會再來看電影。
HQ
Heidi Quintero
6 days ago
5.0
We attended the advertised matinee. The staff made a mistake with the start time, and compensated us for their mistake. The staff was very professional and friendly, we will definitely be back soon.
MM
Mentalitycreepin
Nov 12, 2025
1.0
Was there until 10pm last night watching predator badlands. Accidentally left my wallet, me and my buddy were the last ones in the that specific room. No other shows were coming on after the one we attended. Pretty sure an employee found my wallet, then tried to order stuff with both my cards on Aliexpress. Called cinemark and talked to manager. No help at all, nothing they can do is what they said. Absolutely unacceptable.
WJ
Will Jackson
Oct 27, 2025
4.0
Customer service was good.
T0
thegamingwolf 047
Oct 25, 2025
2.0
The movie was great but my dbox seat was not activated and I purchased the seat