Cinemark West Plano XD and ScreenX

4.6
7526 reviews

About

Movie TheaterEvent VenueCinemark
Cinemark in west Plano. Enjoy our recliner seats, we also have fast food, Starbucks and a full bar onsite. Upgrade your movie to XD or ScreenX screen, try DBOX seats. Order tickets and snacks online now.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • RestroomAvailable

Location

Cinemark West Plano XD and ScreenX
3800 Dallas Parkway, Plano, TX
75093, United States

Hours

Reviews

4.6
7,526 reviews
5 stars
5,327
4 stars
1,578
3 stars
345
2 stars
105
1 star
171

What are people saying?

AI-generated from recent customer reviews

Comfort

Many customers appreciated the comfortable and heated reclining seats, although some found the headrests uncomfortable.

Cleanliness

The theater is generally reported as clean, but there are concerns about the cleanliness of the concession area and restrooms.

Staff Attitude

While some reviews praised the friendly and helpful staff, others noted instances of unprofessional behavior and lack of friendliness.

Pricing

Customers frequently mentioned that the concessions are overpriced, with some expressing disappointment over the quality of the popcorn.

Experience Quality

Overall, customers enjoyed the movie experience, highlighting the sound quality and variety of movies, but some expressed frustration with long previews and commercials.
  • YC
    Ya Ch
    1 day ago
    1.0
    It’s a great theatre every single time when visited this place for an international movie the AC is NEVER on. It’s literally SWEATING inside the theatre. Also, watched English movies here and never found an issue with those screens.
  • BB
    BlackJack Bentley
    6 days ago
    1.0
    It's okay. The theater was clean but it didn't offer anything special. Similar to most theaters of its caliber it allowed children unsupervised into any theater and said nothing to the parents while their children(who were under 4 and an infant) cried and made noise the entire movie (which was rated PG13). Ruined the entire experience. IMO you should never attend a theater which does not monitor for disruptions. Sorry, but you need to leave your children at home or take them to G rated movies.
  • RK
    Rob Klotz
    Jan 4, 2026
    5.0
    Love this place, always clean, staff is super friendly and helpful. This place is what I remember about going to the movies when I was younger. Love talking my kids here.
  • JL
    Jack Lynn
    Dec 27, 2025
    5.0
    This is a very nice theater. You can purchase your tickets once you arrive but most people purchase their tickets online before going to the movie. You pick your seat they do not fully recline however they do allow your legs to come all the way up and the seat is also heated. If you get the largest popcorn you can get one free refill. There are so many varieties of soft drinks and they also come with a refill. This is a clean theater . There are restrooms located very close to each of the theaters.
  • MD
    Mikey D
    Dec 26, 2025
    4.0
    This is a Great theater! First of all when you walk in it's humongous, modern, and clean. The bar area is super nice and classy. The food n snack set up is just grab n go and the popcorn is already filled in whatever size you want for convenience. All the butter and condiments are all set up for convenience. The surround sound was amazing and the screen was huge and crystal clear. The seats we sat in made watching the new Avatar one of the best movie experience I've ever had. The seats had warmers built in for comfort and the seats were interactive and moved with the action of the movie as if you were flying in the sky or gliding under water with the character in the movie scene. Definitely recommend this theater.

Frequently Asked Questions About Cinemark West Plano XD and ScreenX

Does this Cinemark theater have reclining seats?

Yes. Come and enjoy the movie in a powered recliner chair. The best seat in the house is every seat in movie theatres with recliners.

Does this movie theater allow food?

Yes, this Cinemark location has in theater dine-in with an extended food menu. You can enjoy a full meal with drinks while you watch movie.