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Many customers praised the cleanliness of the theater, noting that it was well-maintained and spotless.
Comfort
The seating, particularly the reclining chairs, received positive feedback for being comfortable and enhancing the movie experience.
Customer Service
Customer service experiences were mixed; while some praised friendly staff, others reported rude behavior and poor service at the concession stand.
Concessions
Several reviews highlighted issues with the concession area, including flat drinks, limited snack options, and long lines.
Technical Issues
There were complaints about technical problems during screenings, such as power outages and malfunctioning seats.
BB
Blanca
4 days ago
5.0
This is my favorite theater. It’s clean, staff are helpful and pleasant. I live in Edinburg but travel to Pharr
TS
Teresa Silvas
Jan 6, 2026
5.0
I go with my niece who is physically and mentally handicapped. We enjoy the ease of entering through handicapped entrance and available handicapped seating . I like that we can order snacks delivered to our seat makes things so much easier.
RR
Ryan
Dec 30, 2025
1.0
Their Coke Zero was flat. No ice in machine. Place looked messy near soda area. Unhygienic.
JV
Jose Villarreal
Dec 25, 2025
5.0
My girlfriend and I love this theater and prefer to drive from Mission to Pharr. The auditoriums are nice, the concession stands flow better. With the recent renovations to Tinseltown, we will probably juggle both. If Pharr adds trays and heated seats, we will probably go more often.
VM
veronica murillo
Dec 13, 2025
2.0
My “ children” 20 yr old and 15 yrs were not allowed to enter a Rated R. Guy taking ticket wouldn’t even take his license said that had to be a parent ( mind you since it’s just us he is his legal guardian) when I get down to ask what the issue is other employee by name of Rodriguez said it was policy. I told her I understood and he is his legal guardian especially when I’m not around. ( I couldn’t go in the movies I had my 5.yr old with me) I asked her what kinda proof I needed, birth certificate? She just shrugged her shoulders. I told her I haven’t had issues before but they said well I can’t speak about other employees. What upset me is just how they wouldn’t even look at his ID I mean I know he has a baby face but that ain’t his fault. Plus now to go to movies I have to carry legal documents?