Cinemark Pflugerville 20 and XD

4.5
7573 reviews

About

Movie TheaterEvent VenueArcade
Visit Cinemark XD Theater in west Pflugerville. Enjoy recliner seats, we have fast food, Starbucks and a bar onsite. Order tickets and snack online now.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • RestroomAvailable

Location

Cinemark Pflugerville 20 and XD
15436 FM 1825, Pflugerville, TX
78660, United States

Reviews

4.5
7,573 reviews
5 stars
4,884
4 stars
1,870
3 stars
449
2 stars
136
1 star
234

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some praised the staff's friendliness and helpfulness, while others reported rude and apathetic service.

Comfort and Cleanliness

Many customers appreciated the comfortable seating and cleanliness of the theater, though there were complaints about heat and cleanliness issues, including a mouse sighting.

Concessions

Concession lines are often slow, and there are complaints about stale popcorn and inconsistent food delivery service.

Overall Experience

While some customers enjoyed their movie experience, others expressed disappointment due to noise disturbances and management's inability to address issues.

Facilities

The theater features modern amenities like reclining seats and XD screens, but some patrons noted that the facilities feel dated compared to newer theaters.
  • SB
    Scott Blair
    1 day ago
    3.0
    Saw Wicked on XD. 1:30am showing was awesome for having the entire theater to ourselves, but there was a horrible laser speckle in the projector that shows up in anything bright or daylight scenes. It was extremely distracting and impossible to unsee. I'm happy paying for a premium XD experience, but it was sub-par projection quality tonight.
  • JS
    James Stewart
    3 days ago
    5.0
    Marissa was just the most amazing employee ever! She was so fun and attentive and helped us make the most glorious tik tok ever! She was down to help in every way! She made our experience so wonderful! Thanks so much for the great experience! Someone promote her!
  • AR
    Arcenis Rojas
    6 days ago
    4.0
    I had a good experience watching a movie here. I thought it was generally clean and sanitary, the sound was a little low, the screen was clear, and the reclining seats were great.
  • DV
    Danish Vij
    Nov 12, 2025
    4.0
    Had a nice experience watching movie here. Ambience was good. Screen size, sound and video quality was up to the mark. Reclining seats were comfortable
  • MR
    Megan Reed
    Oct 11, 2025
    1.0
    Worst movie experience back on Sept 17th. My family does not go to the theater very often but when we do we want to enjoy the experience that we are paying for especially since it is a 40 min drive to this theater, which means it's something we don't do unless its a good movie we want to go see. Went to see the Conjuring last rites which is a movie you really want people to be silent during as thats the whole point of going to see a horror flick in the movie theater. But no, two people sitting on the same row as us all the way at the top could not stop talking throughout the entire movie. They came in late to the movie, then proceeded to treat it as if they were at home, talking during the entire thing. My husband went to the front to complain three different times, missing out on seeing the movie, and they would not kick them out because they stated they did not witness it themselves. The couple directly in front of the two talkers moved to the other side of the theater as well as the couple directly in front of us who left the movie entirely. Other people in the theater continued to look up towards the talkers and we could see it was affecting them as well. That didn't matter to management because they did not hear them talking due to being extremely obvious while trying to catch them. The moment staff walked out they would laugh and continue to talk. In the end a refund, which they didn’t seem to want to offer, for the movie was provided after explaining over which does not refund my time, driving there, or the wasted time trying to watch the movie. If you have an issue with people talking, don’t bother asking management to do anything, just leave and get a refund as you will be wasting your time asking them to do anything. Will not be back to this theater as this is the second time this has happened here and management was useless. Instead of removing the problem you will only going to be offered a refund if you complain. Personal opinion, they should have a security officer in the event something happens so at least one person has the backbone to handle certain situations. Best thing about this theater was the box seats, but will take our business elsewhere from now on.

Frequently Asked Questions About Cinemark Pflugerville 20 and XD

Does this Cinemark theater have reclining seats?

Yes. Come and enjoy the movie in a powered recliner chair. The best seat in the house is every seat in movie theatres with recliners.

Does this theater have D-BOX?

Yes. This theater has D-BOX seats. D-BOX seats synchronize synchronized movements and vibrations perfectly with action on-screen.