Visit Cinemark XD Theater in west Pflugerville. Enjoy recliner seats, we have fast food, Starbucks and a bar onsite. Order tickets and snack online now.
Feedback on customer service is mixed; some praised the staff's friendliness and helpfulness, while others reported rude and apathetic service.
Comfort and Cleanliness
Many customers appreciated the comfortable seating and cleanliness of the theater, though there were complaints about heat and cleanliness issues, including a mouse sighting.
Concessions
Concession lines are often slow, and there are complaints about stale popcorn and inconsistent food delivery service.
Overall Experience
While some customers enjoyed their movie experience, others expressed disappointment due to noise disturbances and management's inability to address issues.
Facilities
The theater features modern amenities like reclining seats and XD screens, but some patrons noted that the facilities feel dated compared to newer theaters.
SB
Scott Blair
1 day ago
3.0
Saw Wicked on XD. 1:30am showing was awesome for having the entire theater to ourselves, but there was a horrible laser speckle in the projector that shows up in anything bright or daylight scenes. It was extremely distracting and impossible to unsee. I'm happy paying for a premium XD experience, but it was sub-par projection quality tonight.
JS
James Stewart
3 days ago
5.0
Marissa was just the most amazing employee ever! She was so fun and attentive and helped us make the most glorious tik tok ever! She was down to help in every way! She made our experience so wonderful! Thanks so much for the great experience! Someone promote her!
AR
Arcenis Rojas
6 days ago
4.0
I had a good experience watching a movie here. I thought it was generally clean and sanitary, the sound was a little low, the screen was clear, and the reclining seats were great.
DV
Danish Vij
Nov 12, 2025
4.0
Had a nice experience watching movie here. Ambience was good. Screen size, sound and video quality was up to the mark. Reclining seats were comfortable
MR
Megan Reed
Oct 11, 2025
1.0
Worst movie experience back on Sept 17th. My family does not go to the theater very often but when we do we want to enjoy the experience that we are paying for especially since it is a 40 min drive to this theater, which means it's something we don't do unless its a good movie we want to go see. Went to see the Conjuring last rites which is a movie you really want people to be silent during as thats the whole point of going to see a horror flick in the movie theater. But no, two people sitting on the same row as us all the way at the top could not stop talking throughout the entire movie. They came in late to the movie, then proceeded to treat it as if they were at home, talking during the entire thing. My husband went to the front to complain three different times, missing out on seeing the movie, and they would not kick them out because they stated they did not witness it themselves. The couple directly in front of the two talkers moved to the other side of the theater as well as the couple directly in front of us who left the movie entirely. Other people in the theater continued to look up towards the talkers and we could see it was affecting them as well. That didn't matter to management because they did not hear them talking due to being extremely obvious while trying to catch them. The moment staff walked out they would laugh and continue to talk. In the end a refund, which they didn’t seem to want to offer, for the movie was provided after explaining over which does not refund my time, driving there, or the wasted time trying to watch the movie. If you have an issue with people talking, don’t bother asking management to do anything, just leave and get a refund as you will be wasting your time asking them to do anything. Will not be back to this theater as this is the second time this has happened here and management was useless. Instead of removing the problem you will only going to be offered a refund if you complain. Personal opinion, they should have a security officer in the event something happens so at least one person has the backbone to handle certain situations. Best thing about this theater was the box seats, but will take our business elsewhere from now on.
Frequently Asked Questions About Cinemark Pflugerville 20 and XD
Does this Cinemark theater have reclining seats?
Yes. Come and enjoy the movie in a powered recliner chair. The best seat in the house is every seat in movie theatres with recliners.
Does this theater have D-BOX?
Yes. This theater has D-BOX seats. D-BOX seats synchronize synchronized movements and vibrations perfectly with action on-screen.
Does this Cinemark movie theater deliver snacks?
Yes, you can order popcorn, soda and many of your favorite movie snacks delivered to you from this Cinemark theater.
Does this theater have Starbucks?
Yes. This theater has Starbucks onsite.
What type of seating does Cinemark Pflugerville 20 and XD offer?
This cinema features powered recliner chairs providing the best seat in the house experience for every viewer.
Does Cinemark Pflugerville 20 and XD have D-BOX seats for enhanced motion experience?
Yes, the theater is equipped with D-BOX seats that synchronize movements and vibrations with the on-screen action.
Can I order snacks for delivery at Cinemark Pflugerville 20 and XD?
Yes, you can order popcorn, soda, and various favorite movie snacks delivered directly to your seat.
Is there a Starbucks located inside Cinemark Pflugerville 20 and XD?
Yes, there is an onsite Starbucks available for guests.
What payment methods are accepted at Cinemark Pflugerville 20 and XD?
The cinema accepts various payment options including American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Is Cinemark Pflugerville 20 and XD wheelchair accessible?
Yes, the theater has wheelchair accessible entrances, parking, seating, and restrooms.
Are families and children welcome at Cinemark Pflugerville 20 and XD?
Yes, the theater welcomes families and children and provides amenities suitable for them.
What nearby restaurants can I visit before or after watching a movie at Cinemark Pflugerville 20 and XD?
Nearby restaurants include Pizza Hut Express, Chichos, Curry Kitchen, Austin's Pizza Pflugerville, and Tasty’s Restaurant, offering a range of cuisines from pizza to Indian and Tex-Mex.
Are there any nearby automotive services close to Cinemark Pflugerville 20 and XD?
Yes, there are multiple automotive service providers nearby such as Mister Car Wash, The car Wash barn, O'Reilly Auto Parts, Planet Dents - Auto Hail Repair, and Blu's Tires.
What entertainment options are available near Cinemark Pflugerville 20 and XD besides the movie theater?
Near the theater, you can visit Mr. Money, which offers casino games, arcade games, and amusement activities for a fun time before or after your movie.