Many customers praised the friendly and helpful staff, although some reported issues with rudeness and understaffing.
Cleanliness
Reviews highlighted inconsistent cleanliness, particularly in restrooms, with some describing them as dirty and poorly maintained.
Pricing
Customers appreciated the affordable ticket prices and value for money compared to competitors, despite some complaints about snack prices.
Facility Condition
The theater is described as outdated with uncomfortable seating and poor air conditioning, leading to a need for renovations.
Customer Experience
While some enjoyed the nostalgic atmosphere and less crowded environment, others expressed frustration with long lines and service delays.
LK
Lillian Kildow
Jan 5, 2026
5.0
We were assisted by Chad who was very friendly, very helpful and seemed to be running the theater by himself. He left nothing undone though.
LE
Larry Espinoza
Jan 2, 2026
5.0
Honestly, Cinemark has been my spot to watch movies since Regal closed their locations. I'm a moviegoer who goes to watch movies at a theater, and not if it has go-karts, bowling, arcade games or lazer tag. I like me a simple concession stand for snacks, drinks, a movie ticket and on my way to my seat. I'll be frequenting Cinemark as long as I can to catch the next must see flick.
JJ
Jennifer
Jan 2, 2026
5.0
Loved the price, wondered if the older theater would be ok. It was! The screen was so big and the sound captivated me with the music, seats ricked comfortably. Popcorn was delicious. I felt I was immersed into the movie. I'll be back!
JC
James Coggins
Dec 28, 2025
5.0
Seriously understaffed, but all the staff was still there with a smile and made the experience easier for my handicapped grandmother. If they remodeled and retained more staff, it might actually have a chance against cinnergy.
JR
Jon Ramos
Dec 7, 2025
1.0
I’ve been coming to this theatre since I was a kid. And today I brought my son to watch fnaf at 9:30 am. They let me in at 9:03 am by accident and then got ridiculed by every employee there for being allowed in 15 minutes early. They said they let me in Becuase they thought I worked there, but I had my 8 year old son with me so what kind of excuse is that? Will be finding a different theatre from here on out.