Cinemark Lewisville and XD

4.3
2583 reviews

About

Movie TheaterEvent Venue
Visit Our Cinemark Theater in Lewisville, TX. Get fresh Pizza Hut pizza. Upgrade Your Experience With Luxury Loungers and Cinemark XD! Buy Tickets Online Now!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • RestroomAvailable

Location

Cinemark Lewisville and XD
2401 S. Stemmons Freeway, Lewisville, TX
75067, United States

Reviews

4.3
2,583 reviews
5 stars
1,529
4 stars
646
3 stars
206
2 stars
60
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies, with some praising their friendliness and professionalism, while others report rude or unhelpful interactions.

Comfort and Cleanliness

Many customers appreciate the comfortable seating and cleanliness of the theater, though some mention issues with outdated facilities and cleanliness in certain areas.

Food Quality

There are mixed reviews regarding food quality, with several customers expressing disappointment over stale popcorn and high prices.

Technical Issues

Some customers experienced technical problems during screenings, such as issues with the film or sound, leading to dissatisfaction.

Overall Experience

While many enjoy the theater for its comfort and atmosphere, others express frustration over service and operational issues, leading to a divided overall impression.
  • WH
    Willow Huddleston
    1 day ago
    1.0
    I went here to see "Wicked: For Good" tonight for their non-3 after having gone here a few times before and having decent experiences. something inside the theater started malfunctioning, they were saying it was a CO2 canister being full and needing to be replaced or something. I honestly have no clue what it is but for about 30 minutes the beeping was going off, it sounded like a fire alarm except much quieter, and it gave me a migraine. I won't be going back here again. I have sensory issues due to my disability, so it was very distressing to me, and employees couldn't agree on what the issue even was. I expect a refund, I hope I get one. I won't be coming here again. Ridiculous
  • KR
    Kathleen Rihely
    2 days ago
    1.0
    Went to see the 2:30 of Nuremburg. Arrived at 2:15 only to be told it was moved to 8:30 due to poor online sales. No concerns for the people who drove 20 miles to see it. Will never go back to this one.
  • DR
    Dallas Rob
    6 days ago
    2.0
    Theatre was okay. Had to wait 20 minutes for chicken tenders. That too was not fully cooked.
  • KG
    Keyla Guillén
    Nov 16, 2025
    1.0
    I don't recommend going to this movie theater. The food is very poor quality and the service is just as bad. They don't always sell good popcorn; they give you the cheap stuff they have left over from the morning.
  • VC
    Valo Campo
    Nov 1, 2025
    5.0
    I came here to see the Dan Da Dan movie and our theatre group experienced a weird issue where the film was unavailable to be played in that theatre room. The way the staff handled it was very pleasant! They offered us to get refunds for our snacks and drinks. They also had us go to the ticket booth to receive another ticket that we could use to see a different movie or the same movie as a different time or theatre. Although it may have been disappointing to not see the movie that day, the way they handled the whole situation was really professional! I ended up seeing the movie there a week later and had a great time.

Frequently Asked Questions About Cinemark Lewisville and XD

Does this Cinemark theater have reclining seats?

Yes. Come and enjoy the movie in a powered recliner chair. The best seat in the house is every seat in movie theatres with recliners.

Does this Cinemark movie theater deliver snacks?

Yes, you can order popcorn, soda and many of your favorite movie snacks delivered to you from this Cinemark theater.