Visit Our Cinemark Theater in Laredo, TX. Enjoy alcoholic drinks and popcorn. Upgrade Your Movie Experience With Reclined Seating! Buy Tickets Online Now!
Many reviews highlighted poor customer service experiences, including rude staff and unhelpful management.
Cleanliness
While some customers noted that the theater was clean, others reported dirty seats and restrooms, indicating inconsistency in cleanliness.
Comfort and Amenities
Customers appreciated the comfortable recliner seats and good sound quality, although some reported issues with broken seats.
Pricing and Promotions
Several reviews criticized the high prices for tickets and snacks, as well as the cancellation of promotions during holidays.
Overall Experience
Mixed reviews on overall experience, with some enjoying the atmosphere and others expressing disappointment due to service and maintenance issues.
JM
Juan Carlos Molinero
6 days ago
5.0
Una plaza enorme dónde encuentras de todo.
LC
Last Chance
Dec 30, 2025
1.0
Another Holiday DISAPPOINTMENT, fault of GREEDY CINEMARK COMPANY. The company that PRETENDS family joy is their foundation. While their true foundation is a money Hungry system.
Another Holiday is RUINED by the fact that they insist if a holiday lands on the same week or even the same month as their promos; their promos are INVALID. What is the need for canceling Tuesday half off at times where people are more likely to visit their facilities anyway. Thanksgiving week, holiday is on Thursday, doesnt matter, no Tuesday promo for families… Christmas lands on a Thursday, they don’t care, cancel Tuesday promos. New Year’s Day also on Thursday, THEY DONT CARE; CANCEL THE TUESDAY PROMO BECAUSE ITS A HOLIDAY …WHAT A SAD EXAMPLE OF COMPANY GREED.
THEY MAY AS WELL STOP WITH ALL THEIR FEEL GOOD FAMILY THEATER CAMPAINS BECAUSE THEYRE ALL LIES..
JJ
JohnnySprocket
Dec 23, 2025
1.0
Stingy company. Greed prevails. Any of you who think Tuesday half off is for the good deed action of the corporate giant is SADLY MISTAKEN. Two times now, i’ve been thinking about what to do with the family when I realized it was Tuesday. Luckily, both times I was CAUTIOUS enough to call and confirm the promo of the day only to find out THEY CANCEL ALL PROMOS ON NOT JUST THE DAY OF A HOLIDAY, but THE WHOLE MONTH/WEEK.
YOU’RE BETTER OFF WATCHING A MOVIE AT HOME WITH SOME POPCORN UNLESS YOU DONT MIND FEEDING THE GREEDY BEASTS MOUTH. THANKS CINEMARK FOR YOUR CONSISTENCY IN BEING MONEY HUNGRY.