Cinemark North East Mall 18 and XD

4.4
3181 reviews
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Business Details

1101 Melbourne Rd, Hurst, TX
76053, United States
(817) 591-8540
http://www.cinemark.com
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About

Movie TheaterEvent VenueArcadeCinemark
Visit Our Cinemark Theater in Hurst, TX. Enjoy alcoholic drinks and Pizza Hut. Upgrade Your Movie with Luxury Loungers and Cinemark XD! Buy Tickets Online Now!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • RestroomAvailable

Location

Cinemark North East Mall 18 and XD
1101 Melbourne Rd, Hurst, TX
76053, United States

Hours

Reviews

4.4
3,181 reviews
5 stars
2,046
4 stars
678
3 stars
205
2 stars
77
1 star
175

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many customers appreciated the cleanliness of the theater, several reviews pointed out issues with dirty restrooms and seating.

Staff Performance

The staff received mixed reviews; some praised their friendliness and helpfulness, while others criticized inconsistent enforcement of ID policies and poor customer service experiences.

Comfort

Customers generally found the seating comfortable, though some noted that certain seats were older and less comfortable compared to other locations.

Parking Issues

Multiple reviews highlighted difficulties with parking, particularly during busy times, indicating a need for better parking solutions.

Concessions

Feedback on concessions was mixed, with some enjoying the variety and quality, while others criticized high prices and lack of availability for certain items.
  • BB
    Bug Boston
    3 days ago
    5.0
    Three floors movie theater, comfortable and lots of everything.
  • JJ
    Julie
    Dec 31, 2025
    5.0
    We love going to the Cinemark! The kids love riding the escalators up to the movie when we are on the third floor. My only recommendation is if you were going to an early morning show, don't pre-order the popcorn as it's always stale early in the morning.
  • CW
    Crystal Williams
    Dec 24, 2025
    1.0
    The wings were horrible... Popcorn was great...Restrooms were disgusting!!!
  • MT
    Maria Torres
    Dec 23, 2025
    5.0
    Go almost every Friday to see a movie here. Stuff is a little slow and unorganized behind the counter but still peri food service other wise.
  • KB
    kay bug
    Dec 7, 2025
    1.0
    I had a bad experience at this Cinemark near northeast mall. I went to go see a R-rated movie with a legal guardian who was over the age of 21, and they still denied letting us see the movie because we “both needed IDS” which is not true. The policy CLEARLY states “Must be 17 or be accommodated with a parent or legal guardian” and I was with one. They told me I had to get a refund and couldn’t see the movie, but they let the people behind us go see the SAME movie we were going to see WITHOUT checking their ID. I had to call my other guardian to tell them they wouldn’t let us in, and they gave us THREE different stories of the “rule”. this place needs to hire new workers because the guy in the wheelchair has horrible workplace etiquette and doesn’t even know his jobs rules. This is the third time this has happened to me and it clearly shows this Cinemark at the NorthEast mall has a poor environment.
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Frequently Asked Questions About Cinemark North East Mall 18 and XD

Does this Cinemark theater have reclining seats?

Yes. Come and enjoy the movie in a powered recliner chair. The best seat in the house is every seat in movie theatres with recliners.

Does this Cinemark movie theater deliver snacks?

Yes, you can order popcorn, soda and many of your favorite movie snacks delivered to you from this Cinemark theater.