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Many customers praised the comfort of the reclining chairs, although some noted issues with specific seats being uncomfortable.
Staff Performance
The staff received positive feedback for their friendliness and helpfulness, but there were complaints about inconsistent enforcement of ID policies.
Cleanliness
While some reviews highlighted the cleanliness of the theater, others pointed out issues with dirty restrooms and sticky floors.
Pricing
Customers appreciated the affordable ticket prices, especially on discount days, but many expressed dissatisfaction with high concession prices.
Diversity of Movies
The theater offers a wide selection of films, including diverse and international options, which customers found appealing.
MS
Mary Smith
1 day ago
1.0
My 18 and 17-year-old sons got tickets to see Running Man and when they arrived at the movie theater, the ticket person, an older man, refused to give them their ticket. He demanded that they show him their ID which they did and he couldn’t even find their date of birth, which they pointed out and he still said wasn’t there even though it’s a Texas ID, not hard to find. He told them they had to go to customer service to pick out another movie and of course they weren’t aware that they could get a refund instead and ended up watching another movie that they did not want to watch and ended up very disappointed because it’s not the movie they wanted to see.
Based on other reviews here, my sons are not the only ones that have had this issue with the same person.
I understand the policy, but my son’s fell into the policy guidelines and still were refused their tickets.
We’re definitely not going back to this theater ever again!
JJ
Josiah
1 day ago
1.0
Ridiculous worker in front asking very personal questions about age for verification, for a rated R movie.
JV
Joshua Vargas
2 days ago
1.0
Can yall tell me why an employee at the front thinks it’s okay to ask for peoples social security cards to see a movie 😂
DS
Doug Shockey
5 days ago
5.0
Clean theater, fast concession lines.
GS
gkevin sitton
5 days ago
5.0
I love the Rave cinema! Nothing quite like an XD movie experience.