Slick City Action Park

Reviews

• AR

  Alexey Rogulin

  2 days ago
  1.0
  We had a birthday party here today. We reserved a private room, but the manager messed up and tried to seat us at a public table. When I showed him our reservation, he realized the mistake and led us to the room—which was dirty and not ready for the party, even though it was already past our start time due to a very slow check-in process. The host promised pizza by 5:30 PM, so we gathered everyone in the room at exactly that time, only to wait until 5:40 PM with no sign of food. I eventually found the host at another party; he said the pizza would be ready at 5:50 PM due to a kitchen delay. Of course, it didn't arrive until 6:03 PM. Additionally, instead of the two soda pitchers we ordered, we were given water. We had to point this out to the host and didn't get our first pitcher until 6:15 PM (35 minutes after asking), and the second at 6:25 PM—just five minutes before the party ended. Both pitchers were 3/4 ice. In total, we wasted half an hour sitting in a room waiting for food instead of playing on the slides. We will never come back and will advise all our friends to avoid this place. Worst $450 I've ever spent.
• SS

  Sydney Symone Sexton

  3 days ago
  5.0
  I Had to write a review and give 5 STARS after my experience at slick city today and I tip my hat off to the management team and whoever the hiring manager is. The young men and women who work at this facility are so amazing and attentive, honestly the best I’ve ever seen at kids play places like this. My daughter just turned four and I was so blown away at how the teens who are staff there were so mindful of her and the other kids there. They kept on her assuring she was able to make it up the stairs and mount the slide, one worker paused his station to inform another worker that she was coming up the stairs and to assist her when she made it to the top. Each worker spoke to me as they passed and were so attentive, honestly I couldn’t believe these were teenagers who had such great customer care. I have not seen kids be as hands on and attentive at a place like this ever, and I have to commend the management and training team because you have an amazing group of young people managing their posts and I hope they continue their attentiveness and efforts!
• SS

  Sindy S

  4 days ago
  4.0
  I had a party reservation today Jan 09 6:30-8:30pm. Upon arrival, the front desk lady was very unprofessional, over charged me as I was checking in $67.07 although I had a reservation and explained I only needed to add 2 more guest. She didn’t know what she was doing at all. She let other guest in for free under my party although those guest kept saying they were not with me she still checked them in under my reservation. Upon arrival, she told me to go find my host as if I knew who my host was. Once another staff member directed me to my host Jocelyn everything went much smoother. Our host Jocelyn was very helpful and hands on with my party. She was very attentive and made things much easier once I met with her and continued communicating with her directly for any of my party needs.
• MW

  M. Tamara Wadgymar

  Jan 3, 2026
  1.0
  Discrimination Against a Child With a Disability Our experience at Slick City was unacceptable, upsetting, and deeply discriminatory. We visited with a 4-year-old child who has muscular dystrophy. He was incredibly happy and excited to enjoy the slides. However, staff and management REFUSED to allow his father to assist him up the stairs, even though this assistance was absolutely necessary for his safety and participation. Let’s be clear: this is discrimination against a child with a disability. We paid full admission for the children, yet three different times our family was approached aggressively by team members, who showed zero flexibility, zero empathy, and zero understanding. The way our family was treated was rude, dismissive, and completely lacking basic human decency. We were not asking for special treatment—we were asking for a reasonable accommodation so a child with a disability could safely enjoy an activity that other children were freely allowed to enjoy. In 2026, it is shocking and unacceptable that a family-oriented business would exclude a child with a disability and treat a family this way. This experience was humiliating, heartbreaking, and absolutely unacceptable. We DO NOT recommend Slick City, especially to families with children with disabilities. This business urgently needs training in ADA compliance, inclusion, empathy, and basic respect.
• MG

  Miguel Angel Gonzalez

  Dec 31, 2025
  1.0
  Very disappointing experience. I was treated rudely by staff when I was simply trying to help my 5-year-old child get onto a mat safely. There was zero empathy or flexibility, which is unacceptable in a place that is supposed to be family-friendly. When I tried to speak with management, the response was the same — no understanding of the situation or concern for a small child’s safety. On top of that, basic hygiene was lacking. When I went to wash my hands, there was no soap, very low water pressure, and overall poor restroom conditions. This location in Tomball, TX is clearly below standard. I have been to the other location near KatyTX, and the difference is noticeable — that one is much better managed and maintained. I would not recommend this location, especially for families with young children.

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