Many customers enjoyed the fun and energetic atmosphere, especially for kids and families.
Staff Issues
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, or dismissive.
Safety Concerns
Several customers expressed concerns about safety, particularly regarding slide supervision and the behavior of staff.
Cleanliness
Feedback indicated that cleanliness was inconsistent, with reports of dirty restrooms and unaddressed messes.
Pricing
Many customers felt that the pricing was high, especially considering additional costs for food and required socks.
LT
Lacey Thibodeaux
Nov 16, 2025
5.0
Tomynique was friendly and quick to check us in. Facilities are clean and well-maintained. It’s a little chilly inside for non-sliders so dress according.
YB
Yasmany Barzaga
Nov 16, 2025
5.0
I always have an excellent experience whenever I visit this place, the guys are amazing. They always give an excellent service especially Tomynique. Thanks
PB
Patti Baucom
Nov 16, 2025
5.0
Fast friendly and fun place tomynique was very friendly and knowledgeable about everything you offer hwre
DB
Daniel Brooks
Nov 15, 2025
4.0
Took my 5 year old son and 4 year old niece today (11/15/25).
Overall, they had a great experience. Lots of options for kids who love to their own thing, but also enough things to keep younger kids busy.
1. Food- popcorn/water cups was free so that was nice. Other food was kind of overpriced. We bought icee's, dip n' dots ($6 each, for a small packet), and a cotton candy bag for $5. I expected prices to be inflated, so didn't pay too much attention to that.
2. Staff was friendly! But honestly didn't have any interaction with them as a walk-in after registering.
3. Why buy the 120 minute package? We bought the cheaper 90 minute ticket, but could have easily stayed for hours without any repercussion.
4. Hand dryer in the men's restroom didn't work. Not a huge deal, there were napkins on the tables.
5. VERY hot. Like, I didn't purchase a pass for myself, but I was sweaty after leaving.
6. The sound system had some issues. Music would randomly cut out for seconds the entire time. Including whatever the employees were announcing, not that I could what they were saying anyway.
7. There's really no verification system when kids leave. Like, it's SUPER easy to lose track of your kids here. Half the time I spent running in circles trying to find these 2 - but the other half of me was kind of worried they walked out the front door with someone else.
8. Would be super cool to have several TV's pointed toward the parent area that shows the slide lines, jungle gym, etc.
Overall, I give today a 4/5. It's what I expected, the kids had fun, came home exhausted and I had fun watching them. The ticket price seemed reasonable. I was just throwing out my thoughts after leaving today. We'll be back, but maybe a different location in TX.
LT
Lorenda “Tattoo Ren” Toran
Oct 17, 2025
1.0
I attended this location for my daughter’s 3rd birthday celebration. Towards the end of our 120 mins package. (Maybe 30mins remaining) I went down the spiral slide. Before it was my turn, a young girl about 5-6yrs old went down before me. I then went maybe a full minute after her since my friend and I were trying to choose which slide. Once I went down the spiral slide, it picked up speed pretty quickly. Lots of fun until I come around to the slide exit and the young girl was still standing there and I went face first into her tailbone (lower back area) she flew a few feet and her mom picked her up and walked off. I was extremely dizzy and dazed holding my head in pain. My glasses broke in half due to the impact. The SC employee then asked me to move and I reacted with “had you told them that, this could have been avoided.” That’s literally her one job at the exit. Afterwards I left. After having a sharp pain behind my eye for 2 days. I then called SC willowbrook to complain about what happened. Ultimately just looking to have my glasses reimbursed due to the employees negligence. For 2 whole months now I have been given the run around. I spoke to Becky (Rebecca from corporate) who emailed/ called and left multiple notes to the willowbrook manager. I was told that they were able to pull up the incident on the security cameras since I gave the specific time it happened. I never heard back from the actual willowbrook manager. Nor SC insurance as told. No type of resolution whatsoever. As my patience have run thin I’m now taking legal action against the company. I wouldn’t advise anyone visit this particular location. They simply don’t care for their patrons and my main concern is how they would have treated my child had she been the one to experience an injury instead of me, at 3yrs old. My glasses were only $150 plus what I paid to replace them but they have done absolutely. After corporate told me they WOULD!!! Unacceptable for a company who’s target audience is children.
Frequently Asked Questions About Slick City Action Park
What is Slick City Action Park and what can I expect there?
Slick City Action Park is the world's first indoor slide park in Willowbrook, offering giant slides, air courts, and play areas for all ages for thrilling and fun experiences.
Where is Slick City Action Park located?
It is located at 17355 Tomball Parkway, 170B, Houston, TX 77064, USA.
What are the operating hours of Slick City Action Park?
Open Monday to Thursday from 1:00 PM to 8:30 PM, Friday from 11:00 AM to 10:00 PM, Saturday from 10:00 AM to 10:30 PM, and Sunday from 11:00 AM to 8:30 PM. Holiday hours vary, so check their website for details.
Does Slick City Action Park offer birthday party hosting and group events?
Yes, they provide services for unforgettable birthday parties and group events, perfect for team outings and gatherings.
Is the park accessible and family-friendly?
Yes, Slick City Action Park offers wheelchair accessible entrances, parking, restrooms, and seating, and welcomes families and children.
Does Slick City Action Park have food options available?
Yes, there is food served onsite, including a restaurant, ensuring guests can enjoy meals during their visit.
What are some nearby places to visit before or after a trip to Slick City Action Park?
Nearby you can visit Kids Empire Houston Willowbrook for more indoor play, or enjoy a workout session at Amped Fitness located close by.
Are there dining options near Slick City Action Park?
Yes, nearby restaurants include Yummy Pho and Bo Ne for Vietnamese cuisine, New York Pizza for a quick bite, and Gud Food Kitchen for Caribbean flavors.
Is there convenient parking available at Slick City Action Park?
Yes, the park has free onsite parking and offers free street and lot parking options as well.
What entertainment or shopping options are nearby Slick City Action Park?
Visitors can explore Willowbrook Plaza shopping center nearby or visit Rally House for sports gear and gifts, making it easy to combine visits for a full day of fun.