Business Details
About
Portrait StudioPhotographerPhoto LabPicture Frame ShopPrestige Portraits
Your senior year is significant. With over 80 years' experience, Prestige Portraits by Lifetouch has a rich history of quality photography and a deep commitment to providing you with exceptional senior portraits. The importance of capturing your true personality to commemorate this milestone event in your life is our top priority. Our professional, award-winning photographers use state-of-the-art lighting and equipment to capture you looking your best. With Prestige senior portraits, you get a wide selection of portrait and product offerings to meet all of your senior picture needs. We also proudly serve the West University Place, Southside Place, Bellaire and Hunters Creek Village communities.
Location
Hours
Reviews
3.8
217 reviews
5 stars
114
4 stars
40
3 stars
14
2 stars
11
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some found staff friendly and helpful, while others reported rudeness and poor communication.
Photography Quality
Quality of photos received varied; some customers were satisfied, while others expressed disappointment with the results.
Appointment Management
Numerous complaints about appointment scheduling and long wait times, leading to frustration among customers.
Pricing Concerns
Many customers felt the prices were excessively high for the services provided, with some describing it as price gouging.
Overall Experience
Experiences ranged from positive to negative, with some customers enjoying the process while others felt rushed and dissatisfied.
- BPBenjamin PDec 16, 20251.0Worst customer service. Chat had 4 hour wait. Calling directed me to off shore call center with rep reading from script and not addressing my issues. Bait and switch web site.....but they would put in an IT ticket to "try" and resolve issue. Trying to get Senior pictures... thanks for the lack of support.
- TDTiffany DundyNov 15, 20255.0Quick and thorough.
- AFAida E. FloresOct 25, 20255.0Buentrato y todos atentos a lo que necesitas muchas gracias.
- KPKimberly PatinoOct 16, 20251.0If you're thinking about paying extra for the photos sessions outside yearbook. DON'T!!! First, none of the proofs came out well. Then I reschedule the session for them to charge me again. They also, failed to tell me this over the phone when I called to reschedule. Of course I only wanted to re-do the yearbook so my child could at minimum have a secured photo. BUT WAIT THEY CHARGED FOR THAT. I asked why she said unless they did something physically wrong in the photo we have to pay. Ridiculous!!!! I PAID but I asked them if we can please see the proofs before we leave so this doesn't happen again. At this point get the minimum photo for yearbook and check your proofs before you leave to avoid a disaster. I truthfully should have read the reviews first.
- TITheFastForward IncSep 27, 20255.0We visited yesterday 9.26.25 and we were greeted upon entering, checked in quickly and was immediately taken care of from beginning to end! The entire staff was beyond nice, patient and extremely helpful during the entire process. They ensured our son had a memorable experience for his senior pictures! Keep up the good work and thanks again so much! We are beyond excited to see the results!!
Frequently Asked Questions About Prestige Portraits
What services does Prestige Portraits offer for seniors?
Prestige Portraits specializes in professional senior portraits, capturing your true personality to commemorate your senior year with a wide selection of portrait and product offerings.
Where is Prestige Portraits located?
Prestige Portraits is located at 18730 Tomball Parkway, Suite B, Houston, TX 77070, USA.
What are the operating hours for Prestige Portraits?
The studio is open Tuesday through Friday from 1:00 PM to 8:00 PM, and Saturday from 10:30 AM to 5:00 PM. It is closed on Mondays and Sundays.
Which payment methods are accepted at Prestige Portraits?
Prestige Portraits accepts American Express, Discover, MasterCard, and Visa credit cards.
How can I contact Prestige Portraits for appointments or inquiries?
You can reach Prestige Portraits by phone at +1 877-244-9873 or visit their website for more information.
Does Prestige Portraits have a social media presence?
Yes, Prestige Portraits is on Facebook under the name 'Prestige Portraits' and on Twitter with the handle @prestigeseniors.
What communities does Prestige Portraits serve?
Prestige Portraits proudly serves the West University Place, Southside Place, Bellaire, and Hunters Creek Village communities.
Are there any nearby places to visit before or after your senior portrait session?
Yes, you can visit The Donut Cafe for a sweet treat or China Sea Hibachi Buffet for a delicious meal, both conveniently close to Prestige Portraits.
Where can I find bridal shops near Prestige Portraits if I also need wedding photography?
M2 Milan Bridal is a nearby bridal shop where you can find dresses and accessories, making it convenient to coordinate your wedding photography with Prestige Portraits.
Are there any fitness or beauty services near Prestige Portraits to complement your senior portrait experience?
Nearby services include Gracie Barra Champions, a martial arts club and gym, as well as New Style African Hair Braiding & weaving and BeautywithYesi beauty salons for styling before your photoshoot.