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Cinemark Alliance Town Center and XD

4.4
(2602 reviews)

Business Details

9228 Sage Meadow Trail, Fort Worth, TX
76177, United States
(817) 382-4675
http://www.cinemark.com

About

Movie TheaterEvent VenueArcadeCinemark
Visit Our Cinemark Theater in Fort Worth, TX. Enjoy alcoholic drinks and fast food. Experience your movie with DBOX and Cinemark XD! Buy Tickets Online Now!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • RestroomAvailable

Location

Cinemark Alliance Town Center and XD
9228 Sage Meadow Trail, Fort Worth, TX
76177, United States

Reviews

4.4
2,602 reviews
5 stars
1,686
4 stars
584
3 stars
146
2 stars
69
1 star
117
  • RP
    Rob R (P8M)
    6 days ago
    5.0
    Very Clean, makes a difference. Young employees were courteous at the popcorn..great job on the management.
  • GG
    George
    Mar 6, 2026
    5.0
    Lee at the front was SOOOOO helpful, respectful and overall one of the best cinemark employees ive ever met. Made my whole experience.
  • JB
    Jim Boland
    Mar 1, 2026
    5.0
    Nice seat and friendly staff
  • OR
    Odin the Reviewer
    Feb 24, 2026
    5.0
    Wonderful! Good food and some pretty good soda machine water-soda combination.
  • TB
    Tahshan Beck
    Jan 31, 2026
    1.0
    To Whom It May Concern, I am writing to formally express my concern regarding a recent experience at one of your theaters. I am a Platinum Rewards Member and a frequent patron at this location approximately three to four times per month, including well before the current staff was employed. During my most recent visit, I requested fresh popcorn—a reasonable request for a customer who frequents the theater regularly. A concession employee named Avy insisted the popcorn was “just popped” and then proceeded to mock my request to who happened to be her manager and staff while fresh popcorn was being prepared. This behavior was both inappropriate and unprofessional. When I requested to speak with a manager, I was informed that the matter would be addressed. However, during this interaction, Avy interrupted and loudly stated, “And my name is Avy!” This further escalated the situation and demonstrated a confrontational demeanor that is not aligned with the level of customer service I expect from Cinemark. Requesting fresh popcorn should never result in ridicule or hostility. I found this interaction disappointing and unacceptable, particularly given my loyalty as a regular customer. I respectfully ask that this matter be reviewed and that staff be reminded that customer requests—especially reasonable ones—should be handled with professionalism and respect at all times. Thank you for your time and attention. I hope this feedback helps improve future guest experiences.

Frequently Asked Questions About Cinemark Alliance Town Center and XD

Does this Cinemark theater have reclining seats?

Yes. Come and enjoy the movie in a powered recliner chair. The best seat in the house is every seat in movie theatres with recliners.

Does this theater have D-BOX?

Yes. This theater has D-BOX seats. D-BOX seats synchronize synchronized movements and vibrations perfectly with action on-screen.

Brand Certified Facts from Cinemark Alliance Town Center and XD

This information is certified by Cinemark Alliance Town Center and XD and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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