Cinemark Alliance Town Center XD and SCREENX

Reviews

• KA

  Kosolu Ananti

  2 days ago
  4.0
  We watched Super Mario Galaxy in the DBOX seats and it was a great experience with movement and sound
• AM

  Angelina McGough

  Apr 4, 2026
  2.0
  This rating is specifically for the alliance location. We have been here twice recently. Both times was disappointed for different reasons. The first time we arrived when the movie was starting and found out one of our recliners did not work. We tried to trouble shoot but did not was to disrupt others or miss part of the movie to track someone down. When the movie was over we didn’t find an employee until going back to the front customer service desk. We informed the employee of the poor experience and where the chair was. They did not offer to do anything to make up for the poor experience and just said next time let us know cuz it’s probably not plugged in. We mentioned not wanting to miss the movie and he basically shrugged it off and we were on our way. I think a customer service professional should have offered SOMETHING to remediate the poor experience. Second time we went was 3rd day after the new Mario release, a Friday night. There were NO souvenir cups or popcorn buckets (something we expect from cinemark, we get excited about, & part of why we are cinemark members) ALL their ice machines were out of service, and all diet or sugar free fountain drinks were out of service. ICEEs are a must or at least appropriate fountain drinks substitutes. Lastly, we did atleast get a popcorn, but it seemed stale. Pro of this theater and reason I am giving 2 stars is staff was friendly regardless of chaos on Mario weekend & the seats have warming. They don’t recline far back though.
• AM

  Armando Martinez

  Apr 4, 2026
  2.0
  Some of workers are rude, and it's to loud, I mean damm they are kids. U do t need it that loud. Ask to turn it down and never did, prices of course is outrageous, 7 dollars for a drink. . Everything about this place would be great if u didnt have to spend almost a 100 dollars just to take one kid
• JK

  Jayden Kadva

  Mar 30, 2026
  5.0
  was going for a movie and this wierd dude wanted to go to the bathroom with me on some wierd shit then brady saved me and i felt very comfortable after and had an awesome time watching my movie 40/3 employee make him employee of the month
• LL

  Louie

  Mar 22, 2026
  5.0
  Great place little pricey on drinks but otherwise a great time. There were quite a few associates just standing around in the back even though there were still people out in the lobby, however service was still pretty fast

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