Business Details
About
Movie TheaterEvent VenueArcadeCinemark
Visit east El Paso movie theater Cinemark Tinseltown Las Palmas XD and ScreenX. Enjoy recliner seats, Starbucks, upgrade your movie to XD or ScreenX screen. Order tickets & snack online.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
Location
Cinemark Tinseltown Las Palmas XD and ScreenX
11855 Gateway Blvd. West, El Paso, TX
79936, United States
Reviews
4.5
5,059 reviews
5 stars
3,546
4 stars
972
3 stars
227
2 stars
93
1 star
221
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.
Concession Issues
Numerous reviews mentioned long wait times and poor service at the concession stands, with complaints about staffing levels and slow lines.
Theater Condition
Feedback indicated a need for improvements in theater cleanliness and maintenance, with several customers noting issues like broken seats and poor sound quality.
Pricing Concerns
Customers expressed dissatisfaction with high prices for food and drinks, which detracted from their overall experience.
Mixed Movie Experience
While many enjoyed the movie-watching experience, there were complaints about technical issues and poor management during special screenings.
- SSStephenJan 4, 20261.0I was willing to overlook the strange odor inside, the super long line to get concessions despite there being what seemed like 20 employees behind the counter, but what really bothered me was when an arcade machine took my kids money, a manager advised me that it is not their problem and to call the # on the machine to help. I get using a third party for this but c'mon man ... Note: I called the third party out of curiosity, spoke for 15 min, and they had to open a case# for an attempt for me to get any type refund. Ridiculous... For arcade credits... Really..
- OMOtto MaserJan 4, 20261.0Way too loud, What is the purpose of 100.3 decibels when you're just trying to watch a movie
- JVjosalyn vargasDec 29, 20251.0went to watch avatar for the first time with my friend who had already watched it and they started the movie 1 hr in couldn’t even watch it in peace.
- TZTina ZhengDec 27, 20255.0The staff were very friendly. The environment is clean. The movie-watching experience was great.
- LWLynne WilsonDec 27, 20254.0Comfortable seating but prices for food and drinks take away from experience. $5 for a candy? Twice that for popcorn?
Frequently Asked Questions About Cinemark Tinseltown Las Palmas XD and ScreenX
Does this Cinemark theater have reclining seats?
Yes. Come and enjoy the movie in a powered recliner chair. The best seat in the house is every seat in movie theatres with recliners.
Does this theater have D-BOX?
Yes. This theater has D-BOX seats. D-BOX seats synchronize synchronized movements and vibrations perfectly with action on-screen.
Does this theater have Starbucks?
Yes. This theater has Starbucks onsite.
What types of premium movie experiences does Cinemark Tinseltown Las Palmas XD and ScreenX offer?
This theater offers XD and ScreenX premium movie experiences, featuring enhanced picture and sound technologies for an immersive viewing experience.
Are there reclining seats available at Cinemark Tinseltown Las Palmas?
Yes, the theater has powered recliner chairs, offering comfort in every seat.
Does the theater provide D-BOX seating?
Yes, the theater features D-BOX seats that synchronize movements and vibrations with the on-screen action for an enhanced experience.
Is there a Starbucks available inside the Cinemark Tinseltown Las Palmas theater?
Yes, there is a Starbucks onsite where you can enjoy coffee and other beverages during your visit.
What payment methods are accepted at Cinemark Tinseltown Las Palmas XD and ScreenX?
The theater accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Is Cinemark Tinseltown Las Palmas accessible for guests with disabilities?
Yes, it has wheelchair accessible entrances, seating, parking, and restrooms, as well as assisted listening devices and a hearing loop system.
Does Cinemark Tinseltown Las Palmas offer in-store pickup services?
Yes, the theater offers in-store pickup services for tickets and snacks.
What nearby dining options can I visit before or after watching a movie at Cinemark Tinseltown Las Palmas?
Nearby restaurants include Pizza Hut Express, Twisted Tenders, Logan's Roadhouse, Outback Steakhouse, Gen Korean BBQ, and Jason's Deli, offering various cuisine options.
Are there other movie theaters near Cinemark Tinseltown Las Palmas?
Yes, nearby movie theaters include Cinemark 20 and XD, Eastpoint 12 Movies drive-in, and Tinseltown Cinemas drive-in theater and museum, offering alternative viewing options.
What nearby places can help visitors find Cinemark Tinseltown Las Palmas or enjoy activities in the area?
Nearby points of interest include the Las Palmas Marketplace shopping center, Sephora beauty store, Lowe's Home Improvement, and Vista Ysleta United Methodist Church, useful for shopping or local visits before or after your movie.