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Movie TheaterEvent VenueArcade
Visit east El Paso movie theater Cinemark Tinseltown Las Palmas XD and ScreenX. Enjoy recliner seats, Starbucks, upgrade your movie to XD or ScreenX screen. Order tickets & snack online.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
Location
Cinemark Tinseltown Las Palmas XD and ScreenX
11855 Gateway Blvd. West, El Paso, TX
79936, United States
Reviews
4.5
5,035 reviews
5 stars
3,529
4 stars
968
3 stars
227
2 stars
93
1 star
218
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported long wait times at the concession stand due to insufficient staffing, especially during busy hours.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor service and lack of empathy, particularly management.
Theater Conditions
Several reviews highlighted issues with cleanliness, uncomfortable seating, and malfunctioning equipment, detracting from the overall movie experience.
Food Quality
There were numerous complaints about the quality of food, including cold popcorn and high prices, leading to dissatisfaction among customers.
Positive Experiences
Despite the negatives, many customers enjoyed the movie selection, comfortable seating, and the overall atmosphere of the theater.
- PNPaulina NatividadNov 11, 20251.0Accidentally bought tickets for this location instead of the west side one and they wouldn’t refund us. Everything was so expensive and there was no way to fix that simple mistake.
- GNGris NavarreteNov 6, 20255.0Best experience ever. They had our snacks ready. Will continue to go for a family fun date.
- DCDry River CatfishingNov 2, 20251.0No matter the day or time they always have only 1-2 people working the concession stand for over 50 customers.10 work stations and only 2 people working! I was in line for 30 minutes just to get popcorn and a drink and this was on a Saturday. That is ridiculous! I missed 20 minutes of the movie!
- IPIsabelle PelletierOct 27, 20255.0ScreenX is absolutely amazing! Yes it may be pricey, but ma'am, its worth it!!
- JCJoe CortezOct 26, 20255.0XD screen was awesome! Watched the new Tron movie and it did not disappoint
Frequently Asked Questions About Cinemark Tinseltown Las Palmas XD and ScreenX
Does this Cinemark theater have reclining seats?
Yes. Come and enjoy the movie in a powered recliner chair. The best seat in the house is every seat in movie theatres with recliners.
Does this theater have D-BOX?
Yes. This theater has D-BOX seats. D-BOX seats synchronize synchronized movements and vibrations perfectly with action on-screen.
Does this theater have Starbucks?
Yes. This theater has Starbucks onsite.
What types of premium movie experiences does Cinemark Tinseltown Las Palmas XD and ScreenX offer?
This theater offers XD and ScreenX premium movie experiences, featuring enhanced picture and sound technologies for an immersive viewing experience.
Are there reclining seats available at Cinemark Tinseltown Las Palmas?
Yes, the theater has powered recliner chairs, offering comfort in every seat.
Does the theater provide D-BOX seating?
Yes, the theater features D-BOX seats that synchronize movements and vibrations with the on-screen action for an enhanced experience.
Is there a Starbucks available inside the Cinemark Tinseltown Las Palmas theater?
Yes, there is a Starbucks onsite where you can enjoy coffee and other beverages during your visit.
What payment methods are accepted at Cinemark Tinseltown Las Palmas XD and ScreenX?
The theater accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Is Cinemark Tinseltown Las Palmas accessible for guests with disabilities?
Yes, it has wheelchair accessible entrances, seating, parking, and restrooms, as well as assisted listening devices and a hearing loop system.
Does Cinemark Tinseltown Las Palmas offer in-store pickup services?
Yes, the theater offers in-store pickup services for tickets and snacks.
What nearby dining options can I visit before or after watching a movie at Cinemark Tinseltown Las Palmas?
Nearby restaurants include Pizza Hut Express, Twisted Tenders, Logan's Roadhouse, Outback Steakhouse, Gen Korean BBQ, and Jason's Deli, offering various cuisine options.
Are there other movie theaters near Cinemark Tinseltown Las Palmas?
Yes, nearby movie theaters include Cinemark 20 and XD, Eastpoint 12 Movies drive-in, and Tinseltown Cinemas drive-in theater and museum, offering alternative viewing options.
What nearby places can help visitors find Cinemark Tinseltown Las Palmas or enjoy activities in the area?
Nearby points of interest include the Las Palmas Marketplace shopping center, Sephora beauty store, Lowe's Home Improvement, and Vista Ysleta United Methodist Church, useful for shopping or local visits before or after your movie.