Business Details
About
Movie TheaterEvent VenueArcadeCinemark
Visit our Cinemark Theater in El Paso, TX. Upgrade your movie experience with Luxury Loungers and Cinemark XD! Buy Tickets Online Now!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
Location
Cinemark Cielo Vista Mall 14 and XD
8401C Gateway West, El Paso, TX
79925, United States
Reviews
4.5
2,012 reviews
5 stars
1,335
4 stars
442
3 stars
138
2 stars
32
1 star
65
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Overall, customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Cleanliness
The theater was frequently noted for its cleanliness, including well-maintained restrooms and clean seating areas.
Comfort and Amenities
Customers appreciated the comfortable seating, including recliners, and the quality of the audio and visual experience.
Customer Service Issues
Some reviews highlighted negative experiences with staff, particularly regarding rudeness and handling of customer inquiries.
Temperature Control
Multiple customers reported issues with the theater being too hot, indicating a need for better air conditioning.
- TSTable StudiosJan 3, 20265.0Best experienced
- MMMattieJan 2, 20263.0Went for the Stranger Things Finale! Was aweome! Really friendly staff besides the young girl with glasses checking tickets who rudely pointed at the bathroom sign and rolled her eyes when I asked where the bathrooms were.
- HSHolly SeeleyJan 2, 20263.0Very messy place, the seats were comfy. Loved the movie we watched.
- MMMel McD.Dec 27, 20255.0Me and my wife regularly go to this location, and have had nothing but positive experiences over the years.
- LSLC SimsDec 25, 20255.0Very friendly staff and very clean.
Frequently Asked Questions About Cinemark Cielo Vista Mall 14 and XD
Does this Cinemark theater have reclining seats?
Yes. Come and enjoy the movie in a powered recliner chair. The best seat in the house is every seat in movie theatres with recliners.
Does the Cinemark Cielo Vista Mall 14 and XD theater offer reclining seats?
Yes, this theater features powered recliner chairs for a comfortable movie experience, with every seat equipped as a luxury lounger.
Can I purchase movie tickets online for Cinemark Cielo Vista Mall 14 and XD?
Yes, tickets can be purchased online through the official Cinemark website or mobile app for your convenience.
What payment methods are accepted at Cinemark Cielo Vista Mall 14 and XD?
The theater accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Is Cinemark Cielo Vista Mall 14 and XD accessible for wheelchair users?
Yes, the theater has wheelchair accessible entrances, parking, seating, and restrooms to accommodate all guests.
Does Cinemark Cielo Vista Mall 14 and XD offer any discounts for military personnel?
Yes, there are discounts available for active military members at this location.
Are there food and snack options at Cinemark Cielo Vista Mall 14 and XD?
Yes, the theater serves food and has a snack bar to enhance your movie experience.
What nearby shops can I visit for clothing before or after my movie at Cinemark Cielo Vista Mall 14 and XD?
Nearby you can find Banana Republic, GUESS, Gap, U.S. Polo Assn., Tilly's, Buckle, New Fashion, Galliano Boutique, and Vans for a variety of clothing and fashion needs.
Where can I get a bubble tea near Cinemark Cielo Vista Mall 14 and XD?
Boba Tea Company, a cafe specializing in bubble tea, is located nearby, perfect for a refreshing drink before or after your movie.
Are there nearby places to purchase or exchange currency close to Cinemark Cielo Vista Mall 14 and XD?
Yes, nearby Bitcoin Depot and MoneyGram offer currency exchange and financial services which can be convenient if you need these services near the theater.
What entertainment options are nearby Cinemark Cielo Vista Mall 14 and XD besides the cinema?
Besides the movie theater itself, the mall hosts an arcade and various shops including Build-A-Bear Workshop and Cinnabon for snacks and gifts, offering diverse entertainment and shopping options.