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The theater is generally reported as clean, but some customers noted issues with dirtiness in certain areas.
Seating Comfort
While many customers appreciated the reclining seats, several reviews mentioned discomfort and issues with seat functionality.
Customer Service
Customer service experiences varied, with some praising staff attentiveness while others reported rudeness or lack of support.
Concessions
Prices for food and drinks were frequently mentioned as high, with mixed reviews on service speed and quality.
Overall Experience
Overall, customers enjoyed the movie experience, citing good sound and picture quality, but expressed concerns about wait times and seating comfort.
WR
Wendi Raffield
Nov 16, 2025
2.0
Sat in a torn seat super uncomfortable. Otherwise okay place but definetly needs to be cleaner floors feel icky.
AC
Alexandra Cárcamo
Nov 7, 2025
5.0
Excelente lugar para disfrutar en familia de bellas películas en familia, muy agradable la experiencia
TG
Timothy GRAVIS
Oct 29, 2025
5.0
Nice clean theaters with a good size concession stand with friendly employees. The Cinemark app makes it easy to get your tickets and your snacks from the concession stand.
TT
Trace
Oct 26, 2025
1.0
Had tickets for Tron Ares but when we got there the doors were locked and we had to knock and wait to be let in. Then we were told no concessions cause they had already closed it down. Afterwards they moved a piece of their barricade they made with movie signs and told us which theatre was ours. guess we got an open theatre to ourselves but still some pretty sucky customer service overall.
LK
Lucy King
Oct 11, 2025
5.0
The theater's service was exceptional, with staff members being very attentive and accommodating throughout Overall, the combination of excellent service and tasty popcorn made the experience truly enjoyable. I would highly recommend it to anyone seeking a memorable night out.