Cinemark Amarillo Hollywood 16 and XD

4.5
2435 reviews
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Business Details

9100 Canyon Drive, Amarillo, TX
79119, United States
(806) 352-7411
http://www.cinemark.com
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About

Movie TheaterEvent VenueCinemark
Visit Our Cinemark Theater in Amarillo, TX. Enjoy alcoholic drinks and popcorn. Upgrade Your Movie With Luxury Loungers and Cinemark XD! Buy Tickets Online Now!

Details

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Location

Cinemark Amarillo Hollywood 16 and XD
9100 Canyon Drive, Amarillo, TX
79119, United States

Reviews

4.5
2,435 reviews
5 stars
1,714
4 stars
483
3 stars
132
2 stars
42
1 star
64

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with dirty restrooms and unclean concession areas.

Customer Service

While some customers praised friendly staff, others reported poor communication and management issues.

Comfort and Experience

Many customers enjoyed the comfortable seating and overall movie experience, though some had issues with seat functionality.

Pricing and Value

Customers noted high prices for tickets and concessions, with mixed feelings about the value for money.

Operational Issues

Several reviews mentioned problems with movie start times and double bookings, leading to dissatisfaction.
  • RB
    Robert Brown
    Dec 29, 2025
    1.0
    Terrible place! I had purchased tickets while traveling and the plane was delayed so we had to ask for a refund since we couldn't make it and they charged me over $12 which was the price of 2 tickets. I will not be going to any cinemark theaters in the future. I literally was charged for nothing and am not happy with this company and can't express how disappointed I am with myself for even trying to see a movie here. Definitely not worth.
  • EW
    Elizabeth Wills
    Dec 29, 2025
    3.0
    We saw avatar it was great movie. Seats all worked reclined etc. Theatre 12 was clean. Outside of that theater the trash was piled up in the corner trashcan. The womens bathrooms closest to theater 12 were horrible. Out of soap, water leaking out of bottom of two toilets. 1 toilet marked out of order. Toilet paper everywhere. Trash piled up.
  • BL
    BBHELL Likeraisinghellinthesestreets
    Dec 26, 2025
    2.0
    The cinema experience was ruined when I went to peacefully pee only for There to be piss all over the floor in which the whole time I stepped in and drenched my pants by accident but overall the cinema and snacks were good I guess (p.s, food is mid actually.)
  • EE
    Earl Earl
    Dec 26, 2025
    3.0
    I thought the idea of having surround sound speakers was so that the audio volume could be played at a reasonable volume and everyone could enjoy the movie. NOT SO apparently. Everytime I go to see a movie at this theater, which is often, I find noise reduction headphones are an absolute must. I do keep a pair in my truck just for this purpose. Besides that problem the theater and everyone that works there are just fine. I really do believe they should address hurting folks hearing. Thanks.
  • WG
    William G
    Dec 25, 2025
    3.0
    The new d box seats are absolutely not worth it- the leg raising thing does extend all of the way, and has you sitting with your legs at a really awkward angle. Will only be buying regular seats from hear on- would be a shame to come to find out the regular seats also lacked the mobility they used to
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Frequently Asked Questions About Cinemark Amarillo Hollywood 16 and XD

Does this Cinemark theater have reclining seats?

Yes. Come and enjoy the movie in a powered recliner chair. The best seat in the house is every seat in movie theatres with recliners.

Does Cinemark Amarillo Hollywood 16 and XD offer reclining seats?

Yes, this theater features powered recliner chairs in every seat for the best movie experience.