About
Movie TheaterEvent Venue
Visit Our Cinemark Theater in Allen, TX. Get fresh Pizza Hut pizza. Upgrade Your Movie Experience With Luxury Loungers and Cinemark XD! Buy Tickets Online Now!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
Location
Reviews
4.4
2,892 reviews
5 stars
1,784
4 stars
737
3 stars
169
2 stars
66
1 star
136
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The theater is generally reported as clean, but some customers noted issues with sticky floors and unclean bathrooms.
Comfort
Customers appreciate the comfortable reclining seats, although some mentioned that the heat feature is not available.
Customer Service
Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others received criticism for being rude or unhelpful.
Concessions
Many customers found the concession prices to be high, and there were complaints about the quality of food, including stale popcorn and poor pizza.
Temperature Control
Several reviews mentioned issues with temperature, with some theaters being too cold and others too hot, impacting the overall experience.
- MSMojdeh SadeghzadehNov 11, 20251.0Honestly, it wasn’t a good experience. The theater (especially auditorium #10) was in really bad shape . the seats were dirty, torn, and very uncomfortable! No ready food and no body was at front for greeting. I really hope management pays attention to cleaning and maintenance. this will be our last visit for sure.
- LWLisa WalbertNov 7, 20255.0Love this theater! We come here a lot for comfy seats and fresh popcorn!
- RJROK JOct 18, 20255.0Not crowded at all. The lines moved quickly when we bought popcorn. The reclining seats actually work and it was clean. Very cold in the restroom though
- DBdog biscuitOct 13, 20251.0Contacted support over an issue I had regarding purchasing mistake with this theatre, asking for one time leniency for that mistake, and they were not receptive to helping me. Frustrating and annoying the billion dollar corporation is unwilling to help the average person out, a singular time.
- ASAmeen ShawwaOct 12, 20254.0Cinemark Allen 16 and XD earns a solid 4 stars from me. The theater is clean, modern, and well-kept, with comfortable reclining seats and great picture and sound quality—especially in the XD auditorium, which really makes action scenes stand out. The staff are usually friendly and efficient, keeping the lobby tidy and the concession lines moving fairly quickly even when it’s busy. That said, ticket and snack prices can be a bit steep, and sometimes the parking lot gets hectic during weekend showtimes. A few of the smaller theaters could also use minor sound adjustments since dialogue can get lost in louder scenes. Overall, though, it’s a great place to catch a movie—comfortable, well-run, and consistently enjoyable
Frequently Asked Questions About Cinemark Allen 16 and XD
Does this Cinemark theater have reclining seats?
Yes. Come and enjoy the movie in a powered recliner chair. The best seat in the house is every seat in movie theatres with recliners.
Does this Cinemark movie theater deliver snacks?
Yes, you can order popcorn, soda and many of your favorite movie snacks delivered to you from this Cinemark theater.
Does the Cinemark Allen 16 and XD offer reclining seats?
Yes. Come and enjoy the movie in a powered recliner chair. Every seat with recliners offers the best seat in the house.
Can I order snacks for delivery at Cinemark Allen 16 and XD?
Yes, you can order popcorn, soda, and many of your favorite movie snacks delivered to you from this theater.
What types of payment are accepted at Cinemark Allen 16 and XD?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Is Cinemark Allen 16 and XD wheelchair accessible?
Yes, the theater has wheelchair accessible entrances, parking, seating, and restrooms.
Does Cinemark Allen 16 and XD offer special accommodations for hearing impaired guests?
Yes, they provide assisted listening devices and have a hearing loop available.
Where is Cinemark Allen 16 and XD located?
It is located at 921 SH 121, Allen, TX 75013, United States.
Are there any nearby food options close to Cinemark Allen 16 and XD?
Yes, Pizza Hut Express is nearby, so you can enjoy fresh pizza before or after your movie.
How can I easily reach Cinemark Allen 16 and XD by public transit or road?
The theater is conveniently located near TX-121/N, which is a major road, making it easily accessible by car and transit routes.
Are there any medical facilities near Cinemark Allen 16 and XD in case of emergencies?
Yes, facilities like Allen Internal Medicine and Quality Care Internal Medicine & Medspa are close by should you need medical services.
Can families with children comfortably visit Cinemark Allen 16 and XD?
Yes, the theater welcomes families and children, ensuring a family-friendly movie experience.