Cinemark Allen 16 and XD

Reviews

• DV

  Darlene Villa

  1 day ago
  5.0
  Our first time at camp cinemark and loved it!! The only thing that would make it better would be a 15 minute intermission halfway through. Thats when ALL the kids in the theater started getting restless and needed bathroom breaks
• JW

  janice williams

  4 days ago
  1.0
  We will never go to this theater again. The temperature had to be in the low 60s and we froze our rear ends off, even after talking to the manger. Everyone we talked to was miserable!
• TM

  Tanishia Mcdonald

  Mar 31, 2026
  5.0
  Theater is great! Customer service is not. If I could rate the customer service I would say 2 stars. The couple of times we have gone here, the floor staff has been rude. The last time I went the manager was rude and would not even speak with me after I had an issue with a movie. I will continue to go here because I like the theater, I will just not interact with the staff.
• KK

  Kim Klieger

  Mar 30, 2026
  2.0
  Oversized walls in front of the seats cut off the lower area of the screen. Very disappointing experience. Little attention to viewer experience.
• VC

  Vams Chid

  Mar 25, 2026
  1.0
  Very frustrating experience at Cinemark. I was not allowed to bring in a small water bottle, even after explaining it was for a medical reason. The air inside the theater felt very dry, which made me feel even more uncomfortable and unwell. On top of that, maintenance was poorthe area under the seats was not clean. Policies are understandable, but there should be some consideration for health-related needs. The staff didn’t offer any help or alternatives, which was disappointing. I hope management improves how situations like this are handled.

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