Business Details
About
Water ParkTheme Park
With more than 60,000 square feet of fun for all ages, the mountain-themed Wild Bear Falls is a water park in Gatlinburg at Westgate Smoky Mountain Resort & Spa. Highlights of Wild Bear Falls include thrilling waterslides such as the Laurel Falls enclosed body slide, Cades Cove lazy river, Ramsey Cascades treehouse water play feature, Little Pigeon River toddler playground, snack bar and more.
Details
- Kid friendlyAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Wild Bear Falls Water Park
915 Westgate Resort Road, Gatlinburg, TN
37738, United States
Hours
Reviews
4.4
2,093 reviews
5 stars
1,437
4 stars
361
3 stars
146
2 stars
46
1 star
103
What are people saying?
AI-generated from recent customer reviews
Family Friendly
The water park is highly regarded as a great place for families, especially with younger children, offering various attractions suitable for all ages.
Cleanliness
Many reviews highlight the cleanliness of the facility, including well-maintained areas and attentive lifeguards.
Pricing Issues
Some customers expressed disappointment with the pricing, particularly regarding food and admission costs, feeling they were high for the value received.
Staff Performance
While many reviews praised the friendly staff, there were instances of poor communication and management, particularly regarding ticketing and facility issues.
Temperature Concerns
Several customers noted issues with water temperature, describing it as too cold, which affected their overall experience.
- RGRachel GallowayNov 10, 20254.0We brought our 3 young boys for the day. They had a great time and we got our moneys worth. A few things to be mindful of. The facility is LOUD, and there is a loud metal clanging sound happening constantly from the water bucket. My middle son (who is sensory sensitive) had an absolute panic attack when we walked in, and was terrified of the clanging sound. He held his hands over his ears the first hour or so, an older gentleman working at the park brought us some noise canceling headphones which was so kind and helpful. The metal clanging sound doesn’t seem to have a true purpose other than making noise so I just wonder if this is something they could remove for our more sensitive friends. Our oldest slid down the small white slide in the kiddie area and scraped his back on the bottom. Some padding at the bottom of those slides might be helpful! Overall we had a good experience and would go back.
- HLHyung Soon LeeOct 21, 20255.0유수풀이 아주 좋아요. 아이와 함께하기 너무좋습니다.
- WCWyvon ChildersOct 17, 20255.0Great place for adults, teenagers, and children
- KHKevin HalcombOct 10, 20251.0Purchased a day pass for the water park, which was expensive. Have kids and wanted to eat at the Roaring Fork. After we ordered, we were told you can only do charges to a room. Would not accept cash or debit card. Called the front desk to speak to a manager and was told the restaurant was separate. Very disappointing and pathetic for a resort of this size.
- VVVietlaoOct 8, 20255.0Had a blast not to crowded has multiple bottoms and places to eat they have two slides one with tubes and one without has a baby area toddler area big kid area and river. The staff is super friendly also
Frequently Asked Questions About Wild Bear Falls Water Park
Where is Wild Bear Falls Water Park located?
It is located at 915 Westgate Resort Road, Gatlinburg, TN 37738, USA.
What are the operating hours of Wild Bear Falls Water Park?
The park is open Monday to Thursday and Sunday from 11:00 AM to 7:00 PM, and on Friday and Saturday from 11:00 AM to 9:00 PM.
What attractions are available at Wild Bear Falls Water Park?
Attractions include thrilling waterslides like the Laurel Falls enclosed body slide, the Cades Cove lazy river, Ramsey Cascades treehouse water play feature, a toddler playground, and a snack bar.
Does Wild Bear Falls Water Park offer facilities accessible for people with disabilities?
Yes, the park has wheelchair accessible entrances and restrooms.
Can families with children visit Wild Bear Falls Water Park?
Yes, the park welcomes children and offers kids’ water playgrounds and toddler pools.
What brands are associated with Wild Bear Falls Water Park?
It is associated with Westgate Resorts, Westgate Hotels, Wild Bear Falls Water Park, Wild Bear Falls, and Westgate Smoky Mountain Resort and Spa.
Is there dining available onsite at Wild Bear Falls Water Park?
Yes, there is a snack bar at the water park, and the location also has an onsite restaurant and bar.
What nearby restaurants can visitors to Wild Bear Falls Water Park enjoy?
Visitors can try the Roaring Fork Snack Bar, Roaring Fork Snack Bar & Chop House, Southern Comfort (a Cajun and Creole restaurant), and White Oaks Coffee House for breakfast and brunch.
What nearby spa services are available for relaxation after a visit to Wild Bear Falls Water Park?
Serenity Spa by Westgate offers massage, skin care, and wellness programs nearby for guests looking to relax after their visit.
What notable natural attractions are near Wild Bear Falls Water Park for visitors interested in exploring the outdoors?
Nearby attractions include the Great Smoky Mountains National Park, Roaring Fork, Mount Leconte, Laurel Falls, and Newfound Gap within the Great Smoky Mountains National Park.