Business Details
About
Water ParkTheme ParkWestgate Resorts
With more than 60,000 square feet of fun for all ages, the mountain-themed Wild Bear Falls is a water park in Gatlinburg at Westgate Smoky Mountain Resort & Spa. Highlights of Wild Bear Falls include thrilling waterslides such as the Laurel Falls enclosed body slide, Cades Cove lazy river, Ramsey Cascades treehouse water play feature, Little Pigeon River toddler playground, snack bar and more.
Details
- Kid friendlyAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Wild Bear Falls Water Park
915 Westgate Resort Road, Gatlinburg, TN
37738, United States
Hours
Reviews
4.4
2,102 reviews
5 stars
1,442
4 stars
362
3 stars
147
2 stars
47
1 star
104
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the pools and restrooms, with reports of rust and dirty water.
Family-Friendly
The water park is generally considered a great place for families, especially with younger children, who enjoyed the various attractions.
Staff Attitude
Customer feedback indicated that staff were friendly and helpful, contributing positively to the overall experience.
Maintenance Issues
Multiple reviews pointed out the need for maintenance and repairs, including broken slides and cold water, which detracted from the experience.
Value for Money
While some found the pricing reasonable, others felt it was too high given the condition of the facilities and the limited attractions for older children.
- LCLuiyana ChirinosJan 1, 20263.0Vinimos desde Georgia el 31 de diciembre para pasar un día diferente con nuestras hijas, el parque en general es bueno y está limpio, en general nos gustó el parque solo con algunas cosas que mejorar, el lugar estaba un poco frío a excepción del hoy top que si es bastante caliente, en el baño parece que no llega la calefacción ya que se siente frío todavía, la chica que vende los ticket en la entrada es un poco brusca debería tratar mejor a las personas. Ellos te proveen las toallas en el parque las cuales son pequeñas y no te cubren completo. Tienen dos toboganes grandes para lanzarse, un río y varias piscinas con diferentes atracciones. El precio de la comida es aceptable, no es tan cara. Definitivamente si volveríamos. Gastamos $134 para entrar dos adultos y dos niños, solo entrada, comida y todo lo demás es aparte.
- NCNatasha CervantesDec 30, 20254.0It was nice but didn't keep our attention very long as adults. Would be more fun for younger kids
- GTGalyna TelkaDec 29, 20251.0Water is so cold,they are unfriendly,not recommended(((
- NNNiDec 26, 20252.0We won't be coming back here because we see a massive need for maintenance and a health risk. The water is brownish in almost all of the pools. Reason: everything is covered in rust, with open rust spots, even in all of the children's climbing areas. This is also a risk of injury. Protruding screws. Red discoloration on the edges of the pools, which gives us the impression of red mold. The water is poured onto the children from very dirty buckets. The paint on many of the wooden furniture in the dining area is chipped. Our child developed a rash in one place after going in the water. Only the toilets can be highlighted as positive and clean. Unfortunately, the entire water park would have to be closed for repairs and cleaning of the pools and attractions, as there is so much work to be done.
- MCMelanie CentenoDec 24, 20255.0My nephews had a great time and the staff were very friendly!
Frequently Asked Questions About Wild Bear Falls Water Park
Where is Wild Bear Falls Water Park located?
It is located at 915 Westgate Resort Road, Gatlinburg, TN 37738, USA.
What are the operating hours of Wild Bear Falls Water Park?
The park is open Monday to Thursday and Sunday from 11:00 AM to 7:00 PM, and on Friday and Saturday from 11:00 AM to 9:00 PM.
What attractions are available at Wild Bear Falls Water Park?
Attractions include thrilling waterslides like the Laurel Falls enclosed body slide, the Cades Cove lazy river, Ramsey Cascades treehouse water play feature, a toddler playground, and a snack bar.
Does Wild Bear Falls Water Park offer facilities accessible for people with disabilities?
Yes, the park has wheelchair accessible entrances and restrooms.
Can families with children visit Wild Bear Falls Water Park?
Yes, the park welcomes children and offers kids’ water playgrounds and toddler pools.
What brands are associated with Wild Bear Falls Water Park?
It is associated with Westgate Resorts, Westgate Hotels, Wild Bear Falls Water Park, Wild Bear Falls, and Westgate Smoky Mountain Resort and Spa.
Is there dining available onsite at Wild Bear Falls Water Park?
Yes, there is a snack bar at the water park, and the location also has an onsite restaurant and bar.
What nearby restaurants can visitors to Wild Bear Falls Water Park enjoy?
Visitors can try the Roaring Fork Snack Bar, Roaring Fork Snack Bar & Chop House, Southern Comfort (a Cajun and Creole restaurant), and White Oaks Coffee House for breakfast and brunch.
What nearby spa services are available for relaxation after a visit to Wild Bear Falls Water Park?
Serenity Spa by Westgate offers massage, skin care, and wellness programs nearby for guests looking to relax after their visit.
What notable natural attractions are near Wild Bear Falls Water Park for visitors interested in exploring the outdoors?
Nearby attractions include the Great Smoky Mountains National Park, Roaring Fork, Mount Leconte, Laurel Falls, and Newfound Gap within the Great Smoky Mountains National Park.