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Wild Bear Falls Water Park

4.4
(2108 reviews)

Business Details

915 Westgate Resort Road, Gatlinburg, TN
37738, United States
(865) 430-4800
https://www.westgateresorts.com

About

Water ParkTheme ParkWestgate Resorts
With more than 60,000 square feet of fun for all ages, the mountain-themed Wild Bear Falls is a water park in Gatlinburg at Westgate Smoky Mountain Resort & Spa. Highlights of Wild Bear Falls include thrilling waterslides such as the Laurel Falls enclosed body slide, Cades Cove lazy river, Ramsey Cascades treehouse water play feature, Little Pigeon River toddler playground, snack bar and more.

Details

  • Kid friendlyAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Wild Bear Falls Water Park
915 Westgate Resort Road, Gatlinburg, TN
37738, United States

Hours

Reviews

4.4
2,108 reviews
5 stars
1,445
4 stars
364
3 stars
147
2 stars
47
1 star
105

What are people saying?

AI-generated from recent customer reviews

Water Temperature

Many customers complained about the cold water in the pools, with some stating it was uncomfortable for their children.

Cleanliness

While some reviews praised the cleanliness of the facility, others highlighted issues such as rust and dirty water in the pools.

Family-Friendly

The park is generally seen as a great place for families, especially with younger children, who enjoyed the various attractions.

Staff Attitude

Feedback on staff was mixed; while some found them friendly and helpful, others reported unprofessional behavior.

Value for Money

Opinions on pricing varied, with some customers feeling it was reasonable for the experience, while others thought it was too high given the condition of the facilities.
  • DM
    Diana Sobrino Menjibar
    Feb 22, 2026
    1.0
    Vinimos en febrero , Que decepción de parque Un frío horrible 😩 Y el agua más aún O sea lo de climatizada les quedó lejos. Hasta el salvavidas llevaba gorro y suéter.
  • GW
    Gwen Wyllie
    Feb 15, 2026
    5.0
    We love this place
  • LC
    Luiyana Chirinos
    Jan 1, 2026
    3.0
    Vinimos desde Georgia el 31 de diciembre para pasar un día diferente con nuestras hijas, el parque en general es bueno y está limpio, en general nos gustó el parque solo con algunas cosas que mejorar, el lugar estaba un poco frío a excepción del hoy top que si es bastante caliente, en el baño parece que no llega la calefacción ya que se siente frío todavía, la chica que vende los ticket en la entrada es un poco brusca debería tratar mejor a las personas. Ellos te proveen las toallas en el parque las cuales son pequeñas y no te cubren completo. Tienen dos toboganes grandes para lanzarse, un río y varias piscinas con diferentes atracciones. El precio de la comida es aceptable, no es tan cara. Definitivamente si volveríamos. Gastamos $134 para entrar dos adultos y dos niños, solo entrada, comida y todo lo demás es aparte.
  • NC
    Natasha Cervantes
    Dec 30, 2025
    4.0
    It was nice but didn't keep our attention very long as adults. Would be more fun for younger kids
  • NN
    Ni
    Dec 26, 2025
    2.0
    We won't be coming back here because we see a massive need for maintenance and a health risk. The water is brownish in almost all of the pools. Reason: everything is covered in rust, with open rust spots, even in all of the children's climbing areas. This is also a risk of injury. Protruding screws. Red discoloration on the edges of the pools, which gives us the impression of red mold. The water is poured onto the children from very dirty buckets. The paint on many of the wooden furniture in the dining area is chipped. Our child developed a rash in one place after going in the water. Only the toilets can be highlighted as positive and clean. Unfortunately, the entire water park would have to be closed for repairs and cleaning of the pools and attractions, as there is so much work to be done.

Brand Certified Facts from Wild Bear Falls Water Park

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Certified March 01, 2026Yext Knowledge Graph
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