Ghost Walk of Gatlinburg

4.4
188 reviews

About

Amusement Park
"Ghostwalk of Gatlinburg" is a walking night-time tour of Gatlinburg's most historic and "haunted" places which takes about one hour, and is approximately one mile in length. The walk is guided by a local storyteller dressed in costume. "Ghostwalk o

Location

Ghost Walk of Gatlinburg
125 Cherokee Orchard Rd,, Gatlinburg, TN
37738, United States

Hours

Reviews

4.4
188 reviews
5 stars
145
4 stars
14
3 stars
6
2 stars
2
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous customers reported issues with communication, including canceled tours without notification and disconnected contact numbers.

Tour Experience

While some customers enjoyed the tours and praised the guides for their storytelling, others expressed disappointment due to cancellations and lack of organization.

Guide Performance

Several reviews highlighted specific guides, particularly Ashli and Alistor, for their engaging storytelling and knowledge of local history.

Refund Issues

Customers frequently mentioned difficulties in obtaining refunds after canceled tours, with some stating they had to wait long periods for resolution.

Overall Satisfaction

Mixed reviews indicate that while some customers had a great time, others felt the experience was not worth the money due to cancellations and poor communication.
  • CR
    Chasity Reffitt
    1 day ago
    5.0
    Best Date night!! Went on tour guided by Parker was shown super spooky places and was told unforgettable stories thank you Parker for the best experience!!
  • JH
    John Howard
    Oct 15, 2025
    1.0
    Paid for the tickets but Noone showed up. SCAM!!!!! Beware!!!
  • MT
    Mandy Tran
    Aug 19, 2025
    1.0
    We got ghosted on a ghost tour! I would give this place 0 stars if I could - this is not a reputable company despite the positive reviews on other websites. My friend and I had some time to kill before the rest of our group arrived, so we decided to book a ghost tour at 8:30 PM. Booking was pretty easy and quick via a third party site - the site did mention that we would be notified if the tour was cancelled due to not enough seats being booked. We booked the tickets around 4 PM that day, but didn't receive any notification that the tour had been canceled, so we headed towards the meet up spot around 8:00 PM. The instructions said to meet by 8:15 PM at the Dolly Parton statue near the courthouse to avoid any issues with traffic/parking. My friend and I arrived at 8:10 PM but no one else was around aside from a couple of tourists taking pictures of the statue. 8:15 PM rolled around and the tour guide was nowhere in sight.. We still did not receive any communication about the tour being canceled (we even received a couple of text messages reminding us of the upcoming tour time) so we decided to wait until 8:30 PM to see if maybe the tour guide was running a little late. 8:30 PM rolls around and the tour guide never arrived. We tried calling the phone number on their website but the number is disconnected. Their email address also does not work and was undelivered, so there's no way to contact this company. We gave them the benefit of the doubt and waited for 5 more minutes before deciding to leave. The company had the audacity to send an automated text message after the tour asking us to rate the experience. A huge disappointment as we were looking forward for a fun night. There were other ghost tours we could have booked, but we chose this place due to the good reviews and proximity to our Airbnb. DO NOT (BOO)K.
  • SW
    Sheena Weaver
    Aug 3, 2025
    1.0
    Not a good day The guy never showed up til 740 after we left and went across the street for food as we sat and waited since 645 at the fountain like we where told 15 mims prior which we were well over 15 mins early and you would figure they would be 15 mins early as well or even earlier as a tour guide and then we sat and waited I took pics the hole time and a video all the way up to 740 showing he was not there at all then the number that was sent to contact them was a wrong disconnect number so could not even reach him at all then he called me as we have already sat down at Ol Red to have dinner as we where not wasting anymore time of our vacation. Waiting as we were already upset. He calls me fro. A different number trying to say he was there and lie about it when I have videos and pics from 645 to 740 no ome was there at all. I asked for a refund on mon the day we left and and never was and now here it is the next on sun still no refund called and she said they did that refund another lie because I called my bank and looked at my statement and it was never issue like I was told it would be. Did not get to experience it so I can't talk on if it was even worth it or any good so maybe another time if they can get new ppl to commit to what they ask of us to do. Ty I'm sure it would have been fun. Not sure if I will pay again until after they show up and have a good number to contact.
  • AP
    Angela Puckett
    Jul 9, 2025
    1.0
    Tried to contact multiple times but no response. Emails are marked undeliverable and phone has been disconnected. They got my $$ and that's all they care about.

Frequently Asked Questions About Ghost Walk of Gatlinburg

What is the Ghost Walk of Gatlinburg tour about?

The Ghost Walk of Gatlinburg is a one-hour walking night-time tour of Gatlinburg's most historic and haunted places, guided by a local storyteller in costume, covering approximately one mile.

Where is the Ghost Walk of Gatlinburg located?

It is located at 125 Cherokee Orchard Rd, Gatlinburg, TN 37738, USA.