"Ghostwalk of Gatlinburg" is a walking night-time tour of Gatlinburg's most historic and "haunted" places which takes about one hour, and is approximately one mile in length. The walk is guided by a local storyteller dressed in costume.
"Ghostwalk o
Many customers enjoyed the ghost tours, praising the engaging storytelling and knowledge of the guides, particularly Ashli and Alistor.
Communication Issues
Several customers reported problems with communication, including canceled tours without prior notice and difficulties reaching the company for refunds.
Customer Service
While some customers received refunds and rescheduling offers after cancellations, others expressed frustration over unresponsive customer service.
Tour Cancellations
Multiple reviews mentioned last-minute cancellations due to low bookings, leading to disappointment among customers who had made plans.
Guide Performance
Tour guides received high marks for their enthusiasm and storytelling abilities, contributing positively to the overall experience.
CR
Chasity Reffitt
Nov 22, 2025
5.0
Best Date night!! Went on tour guided by Parker was shown super spooky places and was told unforgettable stories thank you Parker for the best experience!!
JH
John Howard
Oct 15, 2025
1.0
Paid for the tickets but Noone showed up. SCAM!!!!! Beware!!!
MT
Mandy Tran
Aug 19, 2025
1.0
We got ghosted on a ghost tour!
I would give this place 0 stars if I could - this is not a reputable company despite the positive reviews on other websites.
My friend and I had some time to kill before the rest of our group arrived, so we decided to book a ghost tour at 8:30 PM. Booking was pretty easy and quick via a third party site - the site did mention that we would be notified if the tour was cancelled due to not enough seats being booked.
We booked the tickets around 4 PM that day, but didn't receive any notification that the tour had been canceled, so we headed towards the meet up spot around 8:00 PM. The instructions said to meet by 8:15 PM at the Dolly Parton statue near the courthouse to avoid any issues with traffic/parking.
My friend and I arrived at 8:10 PM but no one else was around aside from a couple of tourists taking pictures of the statue. 8:15 PM rolled around and the tour guide was nowhere in sight..
We still did not receive any communication about the tour being canceled (we even received a couple of text messages reminding us of the upcoming tour time) so we decided to wait until 8:30 PM to see if maybe the tour guide was running a little late.
8:30 PM rolls around and the tour guide never arrived. We tried calling the phone number on their website but the number is disconnected. Their email address also does not work and was undelivered, so there's no way to contact this company.
We gave them the benefit of the doubt and waited for 5 more minutes before deciding to leave. The company had the audacity to send an automated text message after the tour asking us to rate the experience.
A huge disappointment as we were looking forward for a fun night. There were other ghost tours we could have booked, but we chose this place due to the good reviews and proximity to our Airbnb.
DO NOT (BOO)K.
SW
Sheena Weaver
Aug 3, 2025
1.0
Not a good day The guy never showed up til 740 after we left and went across the street for food as we sat and waited since 645 at the fountain like we where told 15 mims prior which we were well over 15 mins early and you would figure they would be 15 mins early as well or even earlier as a tour guide and then we sat and waited I took pics the hole time and a video all the way up to 740 showing he was not there at all then the number that was sent to contact them was a wrong disconnect number so could not even reach him at all then he called me as we have already sat down at Ol Red to have dinner as we where not wasting anymore time of our vacation. Waiting as we were already upset. He calls me fro. A different number trying to say he was there and lie about it when I have videos and pics from 645 to 740 no ome was there at all. I asked for a refund on mon the day we left and and never was and now here it is the next on sun still no refund called and she said they did that refund another lie because I called my bank and looked at my statement and it was never issue like I was told it would be. Did not get to experience it so I can't talk on if it was even worth it or any good so maybe another time if they can get new ppl to commit to what they ask of us to do. Ty I'm sure it would have been fun. Not sure if I will pay again until after they show up and have a good number to contact.
TC
Tiffany Clayton
Jun 16, 2018
1.0
I don’t know if this company has closed, but my friends and I have tried to get ahold of them for at least a week to schedule a tour. We have left messages, and no one has called back. Now, the mailbox says it is full. I would advise looking into a more reliable company.
Frequently Asked Questions About Ghost Walk of Gatlinburg
What is the Ghost Walk of Gatlinburg tour about?
The Ghost Walk of Gatlinburg is a one-hour walking night-time tour of Gatlinburg's most historic and haunted places, guided by a local storyteller in costume, covering approximately one mile.
Where is the Ghost Walk of Gatlinburg located?
It is located at 125 Cherokee Orchard Rd, Gatlinburg, TN 37738, USA.
What are the operating hours of the Ghost Walk of Gatlinburg?
The tour operates daily from 9:00 PM to 10:00 PM.
How can I contact Ghost Walk of Gatlinburg for more information or bookings?
You can contact them by phone at +1 865-556-0674 or email at info@ghostwalkofgatlinburg.com.
Which payment options are accepted at Ghost Walk of Gatlinburg?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What type of experience does Ghost Walk of Gatlinburg specialize in?
They specialize in a tour experience focusing on amusement and haunted places in Gatlinburg.
Are there any hotels near Ghost Walk of Gatlinburg where visitors can stay?
Yes, nearby hotels include Howard Johnson by Wyndham Downtown Gatlinburg, Travelodge by Wyndham Downtown Gatlinburg, Mountain Village Inn, Johnson's Inn, and BEST WESTERN Johnson's Inn Downtown Gatlinburg.
What attractions are near Ghost Walk of Gatlinburg that visitors might enjoy before or after the tour?
Visitors can explore Anakeesta amusement park, Gatlinburg Park and Mountain, and the Historic Ogle Cabin 1807 nearby.
Where can I find food and drinks near Ghost Walk of Gatlinburg?
Nearby dining options include Cliff Top Grill & Bar, BeaverTails, Subway, Gatlinburg Popcorn Emporium, and Tennessee Cider Company.
How can nearby places like Rideon UTV Rentals enhance my visit to Ghost Walk of Gatlinburg?
After the ghost tour, you can rent off-road vehicles at Rideon UTV Rentals to explore the scenic outdoors around Gatlinburg for a full adventurous experience.