Business Details
About
Indoor PlaygroundAmusement Park
Bounce off our wall to wall trampolines, play trampoline dodgeball, jump into our foam pits, slam dunk on our basketball hoops, ride the mechanical bull, try out our ninja course – The Gauntlet, face your opponent on Battlebeam and free climb on our indoor climbing wall! You can also celebrate birthday parties, team and group events.
Details
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.7
3,119 reviews
5 stars
2,580
4 stars
291
3 stars
99
2 stars43
1 star
106
What are people saying?
AI-generated from recent customer reviews
Staff Excellence
Numerous reviews highlighted the exceptional service provided by staff members, particularly Ziyah, Jessica, and Kaniah, who were noted for their kindness, attentiveness, and professionalism.
Family-Friendly
Customers consistently praised Big Air as a great place for families and children, with many mentioning enjoyable experiences during birthday parties and family outings.
Facility Improvements
Recent upgrades to the facility received positive feedback, with customers appreciating the new features and overall cleanliness of the park.
Event Hosting
The business was commended for its ability to host events, particularly birthday parties, with many reviews noting the organization and fun atmosphere created by the staff.
Customer Service
Overall customer service was frequently mentioned as fantastic, with staff going above and beyond to ensure a positive experience for guests.
- SMSamantha Moses1 day ago5.0We had a fantastic time celebrating my son's birthday! The staff was so helpful, especially Perin up front-she made our check in process great and answered each of my many questions with a great attitude and smile on her face! And Jaylon-our party host. He was very attentive and quickly got everything we needed for the party!
- JXJerry XiongNov 13, 20251.0When we arrived around 6:30ish. We were told by the staff that they will have to charge us for cosmic price. Which we didn't mind. The whole time we were there with our kids, they turned off the lights for maybe 5 seconds and back on. My wife and I was very disappointed that we were charged for cosmic price and the whole time our kids was there they didn't get to experience the cosmic light.
- DWDaniel WilliamsNov 10, 20255.0We recently celebrated my daughter’s birthday party, and it was an amazing experience from start to finish! 🎉 Estrella was an incredible host — her customer service was outstanding. She was friendly, professional, and made sure everything ran perfectly. Estrella went above and beyond to make my daughter and all her friends feel special. The setup was beautiful, the atmosphere was fun, and every detail was handled with care. Thank you, Estrella, for helping make her birthday such a wonderful and memorable day! 💕🎂 Highly recommend!
- ASAalyssa SimsNov 8, 20253.0Not happy about paying $30 for time I’m not able to stay. We should be able to pay for the exact amount of time we want. I didn’t know Big Air goes by tickets like it’s a movie. Then it doesn’t come with anything but the time and that we’re not able to say for that amount of time. No it’s not a big deal but I should be able to pay for what I want. I stayed bc I had kids who wants to have a little fun but I’m still disappointed bc I wasn’t able to stay as long as the pass I had no choice but to get bc that’s “all they had” was a cosmic pass
- MDMelody DavisNov 4, 20255.0I had so much fun with my friends here! We honestly didn’t expect to have such a great time hanging out. One of the staff members, J’Leah, really made our experience something we’ll cherish forever. She’s so sweet! She taught us how to play dodgeball and had such a positive attitude the whole time. I’ll definitely be coming back often. Love this place!
Frequently Asked Questions About Big Air Trampoline Park
What are the operating hours of Big Air Trampoline Park during weekdays?
Big Air Trampoline Park is open from 3:00 PM to 8:00 PM on Mondays and Tuesdays, and from 10:00 AM to 8:00 PM on Wednesdays and Thursdays.
Are there any special hours for toddlers or home school groups?
Yes, on Wednesdays and Thursdays, Toddler Time is from 10:00 AM to 1:00 PM, followed by Home School Jump from 1:00 PM to 3:00 PM.
What activities and attractions are available at Big Air Trampoline Park?
Guests can enjoy wall-to-wall trampolines, trampoline dodgeball, foam pits, basketball hoops, a mechanical bull, a ninja course called The Gauntlet, Battlebeam challenges, and an indoor climbing wall.
Can I host a birthday party or group event at Big Air Trampoline Park?
Yes, Big Air Trampoline Park offers birthday party packages, as well as options for team and group events.
What forms of payment does Big Air Trampoline Park accept?
They accept Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Is Big Air Trampoline Park wheelchair accessible?
Yes, the park has wheelchair accessible entrances, parking, and restrooms, including unisex and public restrooms.
What are the holiday hours for Big Air Trampoline Park?
On November 26, 2025, the park is open from 10:00 AM to 8:00 PM. It is closed on November 27, 2025. On November 28 and 29, 2025, it is open from 10:00 AM to 10:00 PM.
Where is Big Air Trampoline Park located?
It is located at 660 Spartan Blvd. #200, Spartanburg, SC 29301, United States.
What nearby places can I visit before or after my time at Big Air Trampoline Park?
Nearby places include Stuff a Stuffy for event planning, Hamrick's clothing store, JOANN Fabric and Crafts for arts and crafts, and Chuck E. Cheese for pizza and arcade games, making them great stops for additional fun or shopping.
Are there dining options close to Big Air Trampoline Park?
Yes, Souper!Salad! is nearby for a healthy meal option, and CityRange Steakhouse Grill offers steakhouse and American dining experiences within close distance.
Can visitors rent a car near Big Air Trampoline Park?
Yes, Avis Rent A Car and Budget Car Rental are close by, providing convenient car rental services for visitors.