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Publicly Sourced

Shangri-La Lobby Lounge and Bar

About

Cocktail LoungeBarRestaurant
Lobby Lounge is Toronto's urban living room, where guests can savour a modern Canadian menu, premium teas and a five-star compendium of wines, cocktails and spirits. Natural light streams through two-story windows, highlighting large scale paintings, sculptures and an Italian handcrafted Fazioli piano set amid furniture vignettes in contemporary dove-grey leather.

Location

Shangri-La Lobby Lounge and Bar
188 University Ave, Toronto, ON
M5H 0A3, Canada

Hours

Monday11:00 AM - 12:00 AM
Tuesday11:00 AM - 12:00 AM
Wednesday11:00 AM - 12:00 AM
Thursday11:00 AM - 2:00 AM
Friday11:00 AM - 2:00 AM
Saturday11:00 AM - 2:00 AM
Sunday11:00 AM - 12:00 AM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.