LH
Lyndsey Heflin
1 day ago
We had an issue with our seats and Nixon was very helpful. The seats are also heated, which is a nice touch. Overall, felt cleaner than other local cinemas.
MW
Michael Walker
2 days ago
Concessions consistently have really poor customer service. I've had two separate incidents and I won't be coming back.
Tried ordering concessions ahead of time once and it wasn't ready when it said it would be. Had to keep pressuring the workers to finally get it. What's the point of ordering ahead of time?
So this last time, we waited in line and ordered. They said they would bring out an item for us to the theater which is fine I guess but IT NEVER CAME out. I checked during the beginning credits to make sure I was still getting the item. They said they were bringing it to the theater again. Never saw it.
The movies and seats are just fine but the customer service for the snacks is just unacceptable.
JM
Jeff Manning
Feb 26, 2026
Comfortable heated seats with good lumbar supports. Nice clean facility and each seat has a tray table
CG
Cassandra O lets GO
Feb 17, 2026
First time at Cinemax in Tulsa and we were seriously impressed! The screen is huge, the movie quality was great, and the seats were next-level comfortable. Heated seats? Yes please. 🙌 We tried the red seats (fancy!), but honestly the black ones are perfect and super family-friendly too.
Popcorn was on point, the staff was friendly and helpful, and overall the experience was smooth and easy. The only thing I would change is having refills on the large icees like back home.
We’ll definitely be back — this just became one of our go-to theaters!
Planned ahead and ordered our food at least ten days in advance. We skipped dinner on purpose as we were planning on eating dinner at the theater. We arrive to find that they were out of all of the food items we ordered. This is the sSECOND time and the second Cinemark location that this has happened at in less than a month. Does Cinemark ever stock up on concession staples? Yes, there was a refund. However, this is the second movie that has been ruined by a food order that was not filled. Do not go planning on an empty stomach. Even if you place your order well in advance, you run the risk of being let down. Perhaps in the future, they could let folks know their food order has been canceled BEFORE they get to the theater.