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Customers frequently praised the comfortable and spacious recliner seats.
Staff Service
Mixed reviews on staff service; while some found staff friendly and helpful, others reported rude behavior and poor customer service.
Cleanliness
The theater is generally described as clean, though some customers noted issues with dirty seats and floors.
Ticketing Issues
Several customers expressed frustration with ticketing policies, particularly regarding ID checks for R-rated movies.
Pricing Concerns
Many reviews mentioned high prices for food and tickets, with some customers feeling that the value did not match the cost.
JR
josh rennicker
1 day ago
5.0
First time coming here and I love this mall I look forward to coming back.
MS
Margery Slatz
1 day ago
5.0
We love seeing movies at this theater! It is always quiet, clean and the refreshments are good. The lounger reclining chairs are well maintained and super comfortable.
DL
Danielle Lastuka
Nov 4, 2025
2.0
One of the better theaters in the area but it’s still wildly overpriced, the popcorn isn’t good and sometimes the “discount days” just don’t apply to some movies even if they aren’t part of an event. Usually I can ignore these and enjoy myself but the age policy is just ridiculous. I tried to go take my teenage brother to go see an R rated movie but wasn’t allowed in because I wasn’t a “guardian” despite being 24 years old! Every other theater I’ve been to allowed us in if one of us was over 21 but apparently not here! I usually enjoy coming here but we’re just gonna have to go somewhere else now thanks to that ridiculous policy
PP
PUMPKINNN
Oct 16, 2025
2.0
i want to start off by saying the one cinemark manager is chill hes okay. (+1 star)
however
i went to see an r rated movie a few weeks ago with my friends and even tho one of us was old enough to be our "guardian" (bc she was 22), we all had to show our id. not a huge deal bc we are all adults, but still technically not right because 21+ is considered a "guardian." they said they needed official proof of her being a guardian, but that is none of their business. why would they need to see that paperwork for a 2 1/2 hour movie. the person checking tickets wasnt kind about it either, they didnt believe us at first that we were adults after showing our id. sorry my skins glowing.
TT
tabby
Oct 16, 2025
1.0
This was when the Demon Slayer movie was in the theaters. I went with my brother (who is a minor) to see the movie, which is rated r. I'm an adult, so I figured it would be fine since I can technically be his guardian. The guy that was looking at our tickets asked for my ID and then asked my brother for his, which I told them he doesn't have one since he isn't old enough. The guy then said we couldn't see the movie, since I'm not his "legal" guardian and that I would have to provide documented proof that I was, which is ridiculous considering I'm over 21. They refused to give me a refund since it was past showing time, so I spent like $60 on tickets and snacks just to not even see the movie.
Frequently Asked Questions About Cinemark Strongsville at Southpark Mall
Does this Cinemark theater have reclining seats?
Yes. Come and enjoy the movie in a powered recliner chair. The best seat in the house is every seat in movie theatres with recliners.
Does Cinemark Strongsville at Southpark Mall offer reclining seats in its theaters?
Yes. The theater features powered recliner chairs, ensuring every seat is the best in the house.
Can I buy movie tickets online for Cinemark Strongsville at Southpark Mall?
Yes, you can purchase tickets online through Cinemark's official website or their app.
What are the accepted payment methods at Cinemark Strongsville at Southpark Mall?
The theater accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
Does Cinemark Strongsville at Southpark Mall offer in-store pickup?
Yes, they provide in-store pickup services.
Is the Cinemark Strongsville theater accessible for wheelchair users?
Yes, the theater has wheelchair accessible entrances, parking, seating, and restrooms.
Are families and children welcomed at Cinemark Strongsville at Southpark Mall?
Yes, the theater welcomes families and children.
Does Cinemark Strongsville at Southpark Mall offer 3D movie experiences and assisted listening devices?
Yes, the theater supports 3D movies and provides assisted listening devices and hearing loops.
What nearby dining options are available around Cinemark Strongsville at Southpark Mall?
Nearby dining options include Popeyes Louisiana Kitchen, Asian Express & Sushi, Mitchell's Homemade Ice Cream, Panera Bread, McDonald's, and Cinnabon, perfect for grabbing a meal before or after your movie.
Are there places to shop near Cinemark Strongsville at Southpark Mall?
Yes, shoppers can visit stores such as Forever 21, Banana Republic, Sephora, Foot Locker, and DTLR nearby.
How can nearby attractions like the Food Court and Sandbox Game Lounge enhance my visit to Cinemark Strongsville?
You can enjoy snacks and meals at the Food Court before or after movies, or visit Sandbox Game Lounge for gaming entertainment nearby, creating a full day of fun.