Marcus Pickerington Cinema

4.4
4975 reviews

About

Movie TheaterMovie Tavern Theatre
This cinema is now open! Updated health and safety measures are in place to create a safe and comfortable experience for our valued guests! Please visit website for showtimes.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Marcus Pickerington Cinema
1776 Hill Road North, Pickerington, OH
43147, United States

Hours

Reviews

4.4
4,975 reviews
5 stars
3,136
4 stars
1,235
3 stars
308
2 stars
90
1 star
206

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some staff members received praise for their helpfulness and friendliness, others were reported as rude and unprofessional, particularly in handling customer complaints.

Cleanliness Issues

Multiple reviews highlighted significant cleanliness problems, particularly in restrooms and concession areas, with some customers describing unsanitary conditions.

Comfort and Amenities

Customers generally enjoyed the comfortable seating and good sound quality, but there were complaints about broken seats and issues with temperature control in the theaters.

Food and Pricing

Many customers found the food prices to be excessively high, and there were mixed reviews about the quality of the food served.

Customer Experience

Several reviews indicated a decline in overall customer experience, with issues related to service speed, management responses, and inconsistent enforcement of theater policies.
  • JD
    Janet D
    6 days ago
    5.0
    Great place to take the family.... Bought tickets 🎟 online. Clean, has so many things there to see.. Friendly staff , quick service and OMG got the best seats in the house that were reclining and heated, Was a very cold night so appreciated the heat. Hugh parking lot. Saw the new Avatar 🎬, πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»
  • YT
    Yadap Tamang-Burghgraef
    Jan 3, 2026
    1.0
    I got six movie tickets from here and And my movie cost $88 then I got my refund for 75 and I’m kind of confused and they can’t give me a refund of money of putting money back in my account but they can give me $75 gift card. Maybe I missed something but that’s just messed.
  • MB
    Michelle B
    Jan 1, 2026
    1.0
    Took my son to this theater for the first time, We were in theater 1 and I have never been to a theater so dirty and stinky before. There were old food/popcorn all over the floors and chairs and even the chair cup holders were disgusting and sticky. Who ever is responsible for cleaning the theaters needs to be fired. You could tell the carpets and chairs do not get cleaned properly just by the old dirty smell. We would not recommend this theater
  • CC
    Casey
    Dec 30, 2025
    1.0
    On 12/09/2025 my significant other and myself went to Marcus Pickerington as we do every week. However. This time the experience was grossly unnaceptable. 1. We ordered food and were handed a buzzer, we went to sit in our assigned seats and watched previews, the movie began. The buzzer went off so I left the film to pick up the food. The people at the counter said "The food is not ready, we just had a question" and they asked for clarification on the sauces. This should have been answered when it was ordered. So I had to wait and miss much of the movie. The food order was over $40 2. The film was in the "super screen" but the projector alignment had the movie far out of center, and was not even utilizing the whole screen. This was Theater 15. Very terrible "superscreen" experience. I could hardly focus on what little film I saw and what little amount of the full screen that was utilized because of the poor targeting of the projector to the screen and misalignment. I have went to over 100 movies at this theater in the past few years as evidenced by my account, but this experience was awful. 3. I tried to raise the issue on the app and the chat system said to choose an option and did not display any options. Then when you click end session it does nothing. It is very broken and inconvenient and does not function for myself or any of my friends. 4. I tried to tweet to get attention to solve the issues and no responses or acknowledgement. 5. I tried to e-mail and no responses were given. I went to BBB and no response to my complaint.
  • SG
    Samantha Garrity
    Dec 19, 2025
    5.0
    Benjamin was fantastic! My dumbass accidentally bought tickets for the wrong day and he was able to help correct this problem so that we were able to still enjoy our night. He went above and beyond and was SO kind.

Frequently Asked Questions About Marcus Pickerington Cinema

What are the operating hours of Marcus Pickerington Cinema?

Marcus Pickerington Cinema is open daily from 10:00 AM to 10:00 PM.

Where is Marcus Pickerington Cinema located?

It is located at 1776 Hill Road North, Pickerington, OH 43147, United States.